Reply To: Aviation ADR and CEDR ‘very busy’ ‘taking a long time’

[aq.1988]

Sorry to hijack, I’ve recently finally had an outcome of my Aviation ADR case against Wizz Air for a cancelled flight in October 2022. I think they also missed the deadline, but they were granted an extension.

In the end, they sided with Wizz, and decided that no compensation due under extraordinary circumstances. However, something is bugging me, and this thread jogged my memory.

My return flight was cancelled whilst at the airport, and I had to buy replacement flights on Easyjet for 2 days later. Wizz reimbursed me for the extra nights hotel, and taxis, etc, but for some reason, they deducted the cost of the inbound flight in their reimbursement.

I paid something like £300 for the Easyjet flight, but they only paid £180; they deducted the amount I had originally paid for the inbound flight, but they never refunded it. So essentially I paid £240 for flights that should have cost me £120.

So am I missing something for why they would deduct that amount? I put that in my case but it seems to have been ignored.

I’m not going to pursue it even if I should have got it back, but just want to know if I’m right to feel aggrieved?