Reply To: Advice please

[PaulMichael]

They were regular economy seats (37D+E) on Iberia metal in which any food and drinks had to be paid for, no priority boarding etc.
I have claimed, unsuccessfully, for downgrade on both BA and Iberia online claim forms.
I had paid £283.76 in cash and used 37400 Avios points for the 2 seats.
I’ll look into the UK261 regs, thanks.