Reply To: InterContinental Crete

[NorthernLass]

That’s unlucky – I called to apply a suite upgrade cert a few weeks ago and it was all done and dusted and confirmed in about 5 minutes! We got a beautiful 1 bedroom penthouse suite at the brand new Indigo Grand Cayman.

From another site (FT), it does sound as though IC’s do their level best to give guests the absolute minimum in terms of the upgrade.