Reply To: £200 Amex Travel credit

[OldFashioned]

My understanding is the credit is non refundable. So if you cancel the booking you may loose the credit, it won’t reappear to use again.

There is a grey area where they may not claim the credit back, but I have had an issue where a hotel refunded an entire booking as a goodwill gesture and the credit was taken back. It took me quite the discussion with Amex to get it reapplied as obviously the reversal of the credit wiped out the goodwill gesture of the hotel! In the end they accepted that the hotel was making a goodwill gesture so manually applies a £200 credit to my account.

As for changing the booking for a later date, I guess this could work if it doesn’t mean a cancel and rebook.