Reply To: BA Avios reward flight amendment – still no BA email

[n1368585]

Thanks all,

Been calling them every day since and all I get is that it should be done within 24 hrs and that it will definitely be issued before our flight out on Monday, as they prioritising bookings for earlier departures.

Major IT glitch at the weekend apparently and my card payment for the £35pp reward amendment fee wasn’t processed (despite the agent confirming over the phone that it was successful).

That’s BA’s IT for you