Reply To: BA never issued Avios e-ticket

[JDB]

@Matt – you don’t need a ticket for EC261 to be engaged – Article 2(g) permits proof other than a ticket to evidence a reservation.

If I were BA however, I would be playing on that aspect; it’s not totally clear cut in the passenger’s favour. Another case reported on this thread (where just a small amount of cash not taken, but Avios were taken) and other similar reports would definitely fall in the passenger’s favour.