Reply To: Cloudstrike IT Issues – Extraordinary Circumstance for UK261?

[Super Secret Stuff]

Given the size, scale and sudden nature of the event I’d say it’s undeniably extraordinary circumstances. A well assured and globally trusted cyber security software package went wrong which is pretty extreme.

Additionally, how the software in question works, the companies affected had no choice in deployment of the patch, it got pushed out, so they wouldn’t be able to check it themselves or delay until others have implemented first. Again this adds to the extreme nature of the event

If a company chooses to deploy a patch that wrecks there network, that’s just bad management and process’s and wouldn’t be extraordinary. But the fact they had this forced upon their network from a trusted source is extraordinary