Reply To: Avios stolen (Times story)

[LD27]

randomlyAlex wrote:

BAs 2fa is clearly an after thought, and probably poorly designed/executed.

I enabled it, but Ive got a new 2fa device since (have access to my old one thankfully) and there is no way I can update (or even deactivate!?) 2fa to swap it over. Asked their help and they have no idea. All I can change is my password 😂

I have never been able to set up 2fa and despite having my account blocked and unlocked last week, I still can’t. If I had been able to, then maybe my Avios wouldn’t have been stolen.