Reply To: Shanghai flights cancelled

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Mcrpanda wrote:

I just learned from Chinese passengers that VA is offering a new option for those who booked Premium Economy seats using points. Passengers can now receive a 75% refund of their points if they agree to rebook in Economy class with China Eastern Airlines.

That’s great news for PE pax, thank you for the report. I sort of suspect Virgin didn’t offer this option of its own volition. Greater external pressure has obliged them to offer significantly better options for all passengers more promptly than after the GRU and HKG route suspensions. The last category of pax they now need to assist are those pushed into a refund after the initial email.