Reply To: BA flight cancellation and rebook c£2k claim rejected – advice please

[NorthernLass]

If the pilot announced that he was out of hours then it’s worth submitting a very clear and concise separate compensation claim as this would not be extraordinary circs. BA can decline again if this turned out not to be the actual reason in the end.

Just say that at (approx time) the captain announced that he was out of hours and therefore the flight was cancelled, and you are claiming £220 each in compensation.

We had a similar situation a few weeks ago and BA paid out within a fortnight.