Reply To: Flight wasn’t ticketed

[TGLoyalty]

@JDB but it’s BA that should fix their processes I understand the corporate world extremely well and most forward thinking big corporates with half an ounce of sense aren’t blaming the consumer for their own basic failings.

“ I have also clearly stated that I don’t endorse BA’s failure to ticket or correctly ticket bookings but I take the simple view that everyone makes mistakes, BA won’t change this anytime soon so I will take my own precautions.”

It’s all well taking your own precautions like making sure your card is charged, getting their right email etc but there’s not a single instance where I’d blame the consumer for paying their money, getting their card correctly charged and receiving a “here’s you e-ticket…” email and thinking they have a valid e-ticket.