Reply To: Help needed! Virgin Atlantic suspended my account for fraud without explanations

[yrs]

Hi,

The same happened to me 2 days ago and my friend has shared that same happened to him too. It’s seems that virgin found a easy way to make some extra £££ with setting out a trap by offering members to transfer points to friends and than just to close accounts with the “fraud” reason and without having the need to prove that they are correct. this seems more like a “3rd world country” behaviour.
there should be a legal criteria in place to ensure that each case should be judged transparently and justified.