Reply To: Where’s my 241?

[NorthernLass]

Have you had a voucher previously so know where you would find it in your BAEC account? If so, I would probably speak with Amex in the first instance and confirm it’s definitely been issued in case there are any glitches around the Nov 1st change date for the spend target. They normally appear within 24-48 hours, but the weekend might have slowed things down.

I can’t really say about the hotel, if it’s a large amount you’re going to end up with big negative avios balance regardless, plus extra spend requirement for the next year.