Reply To: BA baggage delay

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Just another point of reference re payment from BA for delayed bags:

On our CW trip to Australia booked with a 241, they didn’t send our luggage onward from LHR. They were only returned to us after 5 days elsewhere in AUS

Our total claim came to around £1600 including a new suitcase needed for an internal flight. We didn’t shop fancy, just Zara, Target etc but my wife also bought all new makeup.

TBH at the time, I didn’t think BA would pay up but to my surprise around 2 months after submitting, they paid out the full amount!