Forums › Frequent flyer programs › British Airways Executive Club › BAEC changes – “2 yrs in the making” and based on “extensive modelling”? › Reply To: BAEC changes – “2 yrs in the making” and based on “extensive modelling”?
Is mostly not about the bad PR. Bad PR is fleeting, and it’s not like British Airways previously had a stellar reputation that is now sullied.
The much bigger issue is that in many of the comments people have made credible statements that they plan to take their business elsewhere. The blokes over at Waterside are perhaps only now realising how much of their margins were driven by their loyalty program as opposed to “quality” of their product or some other nonsense.
New to Head for Points?
Welcome! We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.
Latest Forum Posts
-
JonnyTee on Qatar Airways Privilege Club – UEFA Champions League
-
JonnyTee on Qatar Airways Privilege Club – UEFA Champions League
-
phantomchickenz on Poor Earning with Partner Airline (Is This Correct?)
-
freckles on Chat thread – Tuesday 11th February
-
can2 on Booking Saudia via Virgin
-
masaccio on Trip Report – South America, 7 countries
-
geekay on Qatar Airways Privilege Club – UEFA Champions League
-
Chivvy on Royal Jordanian status match
-
NorthernLass on Terrible Hilton stay – Am I being unreasonable?
-
anuj on Terrible Hilton stay – Am I being unreasonable?
Check reward flight availability instantly for free!
Booking a luxury hotel?
Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.