Reply To: BA call centre cannot see extra reward seat availability

[Yaronk972]

Yes, same happened to me 4 weeks ago when wanted to book an open jaw 241 voucher in club.

Representative didn’t see any club availability in both cities n the US and consulted with BA’s back office who didn’t see any availability either.

When I insisted the rep spoke to a colleague of her who knew how to “trick the system” as encountered a similar issue 2 days ago and she managed to book me, not after saying that booking might not pass the payment stage. However, she eventually managed to help me. Unfortunately I’m not entirely sure what she did, but it was possible.