Reply To: Melia birthday gift

[elguiri]

Bill wrote:

I just recieved an email prompting me to online check in for my reservation on Saturday. I opened my reservation in the app and it said check in unavailable. So I clicked on the link in the email and it took me to the Melia website. The address begins with https://www1.melia.com (I’ve deleted the rest of the address. page doesnt load after i check in so seems specific to my reservation).

I checked in online and paid for the reservation. The app still says online check in is unavailable.

You could try this site to check in (seems to be a generic website link)

https://www1.melia.com/booking/checkin/C_Public_CheckIn.jsp

This didn’t give me the option of checking in, just showed my reservation details again. Mine way prepaid though, so wonder if your ability to check in earlier was due to having to make payment on the reservation?