1hr and 55mins schedule change

[Vit]

Hi, our flight is changed by 1hr and 55mins (later than original arrival time) which is 5 mins short of the guideline from BA where you can get free change. Feel a bit harsh on this but is there anything we can do? I have not try HUACA yet but we cannot afford to be late for this event especially if there is any further (on the day) delay to that.

https://www.britishairways.com/en-gb/traveltrade/bookings-policies/policies/standard-customer-guidelines?clickref=1101lxNUxby9&DM1_Channel=AFF&DM1_Campaign=UKI_GB_EN_PHG_ALWAYSON&DM1_Site=PHG&dclid=CjgKEAjw9rSoBhDYv5LTgcjThXYSJABR-29ZS7hWc1XiTM6kTyjKkFnsW3LBWUgYj51uWfAwm1pgrPD_BwE#schedule

[BA Flyer IHG Stayer]

You’ve read the policy and so have the agents so I don’t see them doing anything for you.

[Vit]

Thanks @BAFIHGS . We were not trying to take the micky of BA or anything. It just that we have an important event upon arrival and 2 hours delay would stress everything out hence we were hoping they can put us on an earlier flight even a day earlier (i.e. additional expense on hotel by ourselves) but it won’t impact the event we have to attend. 5 minutes short is kinda harsh the way we see it. Will report back though if any luck.

[Matt]

If you can explain exactly why the re-timed flight is unsuitable and why the day before would would you might find an agent willing to let you change.

I don’t think there is any rule/law/guideline to assist you, so it’s a case of asking very nicely and hoping for the best (or hoping for another schedule change!)

[Lyn]

I agree with Matt that it is worth asking BA, especially if you have any special circumatsances like travelling with a small child. It sounds as if you would haave quite a stressful flight worrying about whether you would arrive on time, even if the flight departed on the new schedule.