2 days late paying BA Premium Plus Amex

Had similar DD situation when I started with Amex Plat. CSA wasn’t too fussed and explicitly said would not affect credit history, however, as above ring ASAP.

pointsfan wrote:

Thanks both – I will call on Monday and report back

Amex customer service is open 24/7, so you can call now.

It’s pot luck wherever you get through to the UK or an overseas call centre. When you do call the number on the back of the card, whoever you get through to, ask if they’re based in the UK. If not, politely ask to be transferred to a UK based rep.

Which card are you referring to? But with most credit cards (unless you have a 0% deal which Amex doesn’t offer), you have to pay off the full statement balance prior to the payment date set by the card provider or you will be charged interest on the entire statement balance, not just any amount you have outstanding from that.

Amex DDs are taken 2 weeks before the due date so if you thought you had a DD set up there isn’t really any excuse to not notice for 2 weeks, unless you were hospitalised or something.

4 years ago I paid Amex late by one day, which was completely my fault as I was moving the DD to a new account and had to pay manually, but I wrote the wrong due date in my diary. Nothing ever came of it, no warnings, no interest and nothing on credit reports.

Interest is accrued daily, but generally only added at statement time. If you pay in full on time then the interest is waived. The amount of interest would be based on the daily balance since the last statement, so “uncompound” the APR to a simple rate and divide it by 365, then apply the daily rate to every transaction on the late paid statement, for the number of days from posting to the day it was paid. If interest appears on the next statement, pay it off immediately and do not wait for the due date, otherwise more interest will accrue on that interest between the statement date until the day it is paid off.

Had a weird experience with Tesco as apparently your DD needs to be set up before the start of a statement period, otherwise it won’t be taken for that statement, i.e. you need to set it up at least 7 weeks in advance and pay the next 1 or 2 statements manually. The call centre agent called me stupid for “not knowing this” and didn’t believe that I had 10 credit cards, but I got £50 compensation.

pointsfan wrote:

Thanks both – I will call on Monday and report back

Hi @pointsfan, did anything ever happen with this? Have had a similar situation today with my Platinum card, making my first-ever late payment about 10 hours (or so) late. Argh.

zapato1060 wrote:

If its first time, the late fee will be refunded as per many CCs. As for the credit agency, as long as you contact AMEX itll be fine. It seems to be if you go 2/3 weeks without paying back the late payment.

Thank you — I did speak to them yesterday (twice) via chat on the app. They both seemed to suggest they had no control over the credit score reporting, but that they would happily refund any late fee (they say the payment, which was via bank transfer, has not yet officially posted to my account).

I am hoping it’s a similar situation to @John whereby it was soon enough after the deadline to not be reported. Just wondering if @pointsfan had any luck with them.

iamlost wrote:

I hate to be the bearer of bad news, but back in 2018 I missed my Amex Gold Card payment by 1 day (as I live life on the edge without a DD, and I had a bout of forgetfulness having been sent to New York for work unexpectedly last minute). Amex were absolutely lovely about reversing the late payment fee and returning the points they’d forfeited from me. I was told it shouldn’t make its way to my credit report, but lo and behold 5 years later I’m still waiting for the missed payment to disappear from my credit history.

That’s unfortunate. May I ask, how badly did it impact your credit score, and has it recovered over time? We’re you able to get it back up reasonably quickly?

anglo1558 wrote:

That’s unfortunate. May I ask, how badly did it impact your credit score, and has it recovered over time? We’re you able to get it back up reasonably quickly?

It was a pretty small decrease that only took about 6 months to get back to my old score, so I didn’t lose any sleep over it. I think one small ding like that in an otherwise unblemished record isn’t a big deal.

Happened to me years ago. The CSA was happy to refund the charge but unfortunately the late payment record showed up in my credit history and stuck for like 5 years? It had minimum impact though and I never had any problem getting a credit card or other loan contracts.