4pm late checkout guarantee quietly removed?
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Forums › Hotel loyalty schemes › Marriott Bonvoy › 4pm late checkout guarantee quietly removed?
Worryingly I can now see the 4pm late checkout described with the mention ‘based on availability’ in the app.
I am pretty sure the description in the app said ‘guaranteed’ previously.
Haven’t had a chance to browse the latest T&Cs yet
I think it has always said that and the clarifying footnote relates to convention and resort hotels. Which are a very small number, and frankly best avoided. The newish Marriott Dubai Palm Jumeirah has designated itself a resort and denies lounge access and late check out amongst other things. Best avoided; quite the chest puffing exercise to think a hotel on crowded West Beach could ever be thought of as a resort.
Thanks so much for this
I was getting worried
Agreed with you on hotels doing what they can to circumvent benefits, this annoys me as well!
To be fair if Marriott Palm isn’t a resort its not clear what is ….
To be fair if Marriott Palm isn’t a resort its not clear what is ….
Rob I scoff at this suggestion. To me a resort would have space to breathe in its own grounds. That Marriott is plonked closely alongside other hotels either side and has a single pool. I’d accept Hilton calling the Waldorf on the Palm a resort despite its generally small footprint. Less so Marriott doing it here.
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