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Forums Hotel loyalty schemes Marriott Bonvoy 4pm late checkout guarantee quietly removed?

  • 13 posts

    Worryingly I can now see the 4pm late checkout described with the mention ‘based on availability’ in the app.
    I am pretty sure the description in the app said ‘guaranteed’ previously.
    Haven’t had a chance to browse the latest T&Cs yet

    1,388 posts

    I think it has always said that and the clarifying footnote relates to convention and resort hotels. Which are a very small number, and frankly best avoided. The newish Marriott Dubai Palm Jumeirah has designated itself a resort and denies lounge access and late check out amongst other things. Best avoided; quite the chest puffing exercise to think a hotel on crowded West Beach could ever be thought of as a resort.

    13 posts

    Thanks so much for this
    I was getting worried
    Agreed with you on hotels doing what they can to circumvent benefits, this annoys me as well!

    HfP Staff
    2,701 posts

    To be fair if Marriott Palm isn’t a resort its not clear what is ….

    1,388 posts

    To be fair if Marriott Palm isn’t a resort its not clear what is ….

    Rob I scoff at this suggestion. To me a resort would have space to breathe in its own grounds. That Marriott is plonked closely alongside other hotels either side and has a single pool. I’d accept Hilton calling the Waldorf on the Palm a resort despite its generally small footprint. Less so Marriott doing it here.

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