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Forums Hotel loyalty schemes Accor Live Limitless Accor website partially down, cannot login

  • Gagravarr 61 posts

    I’ve been trying to book with Accor all day. Need to be logged in to get the members rate, only you can’t login!

    Warning at the top of their homepage

    We’re sorry, our authentication system is currently down and you may not be able to access your account. Our team is already hard at work to get everything back up and running as soon as possible

    No indication of when it’ll be back, nor if it’s maintenance gone wrong or if they’ve been hacked…

    Skywalker 693 posts

    Yes it’s definitely broken today:

    “Oops! We’re sorry, there is a technical problem. Please try again later”.

    Skywalker 693 posts

    @Gagravarr: things must be very bad, there’s a freephone number at the top of their UK page for bookings: 0800 026 8020

    Blair Waldorf Salad 1,083 posts

    Just checked into a Novotel (shudder) and staff said it’s all down and no way to link or see link to ALL memberships.

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