Forums › Other › Flight changes and cancellations help › Air France EU261 claim update
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As an update from last weeks post, it took a total of 9 days from the claim submission to payment being received into my account. This included 3 days before I could upload the permission from my fellow traveller to have the compensation paid to me. AF uses a slick on line system for claims which can be viewed at any time for updates and progress- I must say I’ve been quite impressed bearing in mind how other carriers perform.
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