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Forums Hotel loyalty schemes IHG One Rewards Ambassador / Diamond status

  • 104 posts

    Looking at the thread I may change my SFO booking to an Ambassador free weekend booking. A few questions:

    – if I redeem Ambassador status with points does the certificate appear in my account immediately (I’m staying next weekend)

    – it it worth booking a higher room category to trigger the one category upgrade. Example cheapest room is $266 with the next category at $284 (improved view) or Junior Suite for $395 with the next category full suite at $658

    – one room category mentions club floor – I assume this doesn’t mean lounge access?

    – I will be booking points stays either side of the Ambassador nights – are they likely to honour the higher category room for all 4 nights?

    I’m currently Diamond so interested in locking status in for 2023. Not sure if Diamond will unlock any other room upgrades?

    818 posts

    Looking at the thread I may change my SFO booking to an Ambassador free weekend booking. A few questions:

    – if I redeem Ambassador status with points does the certificate appear in my account immediately (I’m staying next weekend)

    – it it worth booking a higher room category to trigger the one category upgrade. Example cheapest room is $266 with the next category at $284 (improved view) or Junior Suite for $395 with the next category full suite at $658

    – one room category mentions club floor – I assume this doesn’t mean lounge access?

    – I will be booking points stays either side of the Ambassador nights – are they likely to honour the higher category room for all 4 nights?

    I’m currently Diamond so interested in locking status in for 2023. Not sure if Diamond will unlock any other room upgrades?

    Yes to all your questions.

    104 posts

    All booked. Received the status extension until 2023. Looking forward to see what room upgrade I receive from a corner junior suite. I clicked through the free weekend certificate to book the room, do I need to show the certificate at the reception? I can’t find it anywhere on the site or app as it seems to have disappeared once used for the booking.

    11,413 posts

    @Molly, that’s very odd, you can usually see the Ambassador certificate until you’ve checked in. The hotel can see it so you don’t need to show them anything. The booking should stipulate that it’s the BOGOF one, sometimes the hotel will adjust the price (and show your upgrade) before the travel date, sometimes they don’t. You can always contact them beforehand and negotiate! Sometimes you can get a double or triple upgrade for a small amount extra. (Not an Ambassador booking, but the IC BOS let me upgrade from a standard award room to an absolutely colossal 1 bedroom suite (more like an apartment) for 3 nights for $160 per night earlier this year.
    This is even easier to negotiate if you spot an “e-upgrade” offer in your booking.

    955 posts

    In the app log in and then click on “account” and then on “rewards wallet”

    My voucher is showing there even though I’ve made a booking using it but the stay has yet to take place.

    It looks like that’s the place other rewards you earn from stays will appear once you’ve selected them.

    104 posts

    Thanks @ChrisC found the voucher in the rewards wallet.

    3 posts

    I was reading about this earlier. I took out ambassador status this February as I had a long IC stay. I am diamond until December 2022, my ambassador will expire in February 2023. Is there any way to attempt this to keep diamond for 2023? My account shows as ambassador and no extension options. Thanks

    17 posts

    I was reading about this earlier. I took out ambassador status this February as I had a long IC stay. I am diamond until December 2022, my ambassador will expire in February 2023. Is there any way to attempt this to keep diamond for 2023? My account shows as ambassador and no extension options. Thanks

    I’m in a similar position. I took out Ambassador in April while I held Spire status, but my Spire (now Diamond) wasn’t extended and remained with an expiry date of December 2022. My Ambassador membership expires on 1 May 2023 and I’m not sure if/how I can renew it before my Diamond expires…

    388 posts

    You will probably be able to renew amb via your acct 3 months before it expires.

    18 posts

    – I will be booking points stays either side of the Ambassador nights – are they likely to honour the higher category room for all 4 nights?

    I was hoping for this at Kimpton Fitzroy last year. I got a call from the manager a few days after booking asking if I’d like to pay for the upgrade (standard room to suite) or move rooms. I was quoted more than the cash difference between the two rooms to upgrade. When I questioned this I was told they could charge what they liked! I stayed at The Savoy instead.

    104 posts

    – I will be booking points stays either side of the Ambassador nights – are they likely to honour the higher category room for all 4 nights?

    I was hoping for this at Kimpton Fitzroy last year. I got a call from the manager a few days after booking asking if I’d like to pay for the upgrade (standard room to suite) or move rooms. I was quoted more than the cash difference between the two rooms to upgrade. When I questioned this I was told they could charge what they liked! I stayed at The Savoy instead.

    First two ambassador weekend nights I’m upgraded from a Junior Suite to a Full suite, my further two points bookings still show a standard room. The e-upgrade shows the suite but for a $300 supplement / night. I’ll take my chances at reception and hopefully won’t be moved.

    104 posts

    Thanks for all the advice. Upgraded to a great corner suite, all nights linked so no room move for the additional rewards nights, also have lounge access, not sure why. I thought you’d have to pay extra for the lounge?

    323 posts

    Just renewed my Ambassador and the Diamond Elite rollover happened instantly.

    2 posts

    Hi
    This is my exact situation. My Diamond status expires on 31 Dec 2022. If I purchase the intercontinental Ambassador stutus will the IHG Diamond get extended?
    The last person for who it worked on here was back in June. Wanted to know if anyone has done this recently please. Thanks

    1,482 posts

    Reported as still working on Flyertalk in the current month

    197 posts

    Hi
    This is my exact situation. My Diamond status expires on 31 Dec 2022. If I purchase the intercontinental Ambassador stutus will the IHG Diamond get extended?
    The last person for who it worked on here was back in June. Wanted to know if anyone has done this recently please. Thanks

    Worked to extend my diamond to end of 2023. Don’t try to pay by Curve, though

    227 posts

    @kat696 worked for me and got extension feom Dec 22 until Dec 24. No idea why I got 2 years but not complaining.

    430 posts

    worked for me 2 days ago

    0 post

    I paid with 40k points couple of days ago and extended me to Dec 2023!

    18 posts

    Hi
    This is my exact situation. My Diamond status expires on 31 Dec 2022. If I purchase the intercontinental Ambassador stutus will the IHG Diamond get extended?
    The last person for who it worked on here was back in June. Wanted to know if anyone has done this recently please. Thanks

    Worked to extend my diamond to end of 2023. Don’t try to pay by Curve, though

    Just tried to do this (before reading this message!). Payment failed according to the website but confirmed as paid by Curve and underlying card. I’m emailed them. I hope they sort this out before year end and the Diamond status gets extended.

    147 posts

    Just tried to do this (before reading this message!). Payment failed according to the website but confirmed as paid by Curve and underlying card. I’m emailed them. I hope they sort this out before year end and the Diamond status gets extended.

    Same issue. Curve responded after 7 days simply recommending to contact merchant directly for a quick resolution. IHG Ambassador team responded quickly and refunded fee plus adding 2.5k points to my account for inconvenience. Ultimately re-joined membership with points and Diamond extended to Dec 2023.

    458 posts

    Same here – IHG took 3 payments from Curve and it took about 6 weeks of badgering to get the $600 back! None of the payments actually upgraded me to Ambassador so I did it with points while waiting for the refund.

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