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I was looking to book an award booking with Finnair, availability is quite confusing.
For the day I was looking there is no availability from LHR to BKK via Hel, but both flights are available to book online. I thought there may be connection issue, however I can see availability for whole journey other days with exactly same flight.
Any suggestion? If I call BA will they be able to issue two flights under same PNR? Thanks
What do you mean that both flights are available to book online? Do you mean separately?
If that’s the case, it’s down to how award tickets are released. So if you book all on one PNR then there are no award tickets and if you book separately it’s available. This is pretty common and no BA won’t be able to issue it all under one PNR even if you call so no protection for missed connection for example.
meta thanks for quick reply. Yes, they can be booked separately. That make sense now and save me calling.
Whilst the above reasoning is correct, it should actually work the other way round.
The idea is that Finnair makes reward seats available from London to benefit its UK members (so you CAN book LON-HEL-BKK) but does NOT allow you to book just HEL-BKK. This allows reward seats to be ringfenced if the airline wants to make the programme more attractive in certain regions.
Another reason is to hold back award seats on certain flights for people who need to connect – eg locals can be pushed towards the first flight of the day whilst letting connecting passengers go later.
Iberia used to do the same and may still do so – you could book, say, Seville – Madrid – New York but not Madrid – New York.
- This reply was modified 55 years, 4 months ago by .
Whilst the above reasoning is correct, it should actually work the other way round.
The idea is that Finnair makes reward seats available from London to benefit its UK members (so you CAN book LON-HEL-BKK) but does NOT allow you to book just HEL-BKK. This allows reward seats to be ringfenced if the airline wants to make the programme more attractive in certain regions.
Another reason is to hold back award seats on certain flights for people who need to connect – eg locals can be pushed towards the first flight of the day whilst letting connecting passengers go later.
Iberia used to do the same and may still do so – you could book, say, Seville – Madrid – New York but not Madrid – New York.
Can confirm Iberia still doing this, as last weekend my son was trying to book last minute flights with Iberia to Buenos Aires and spotted that while there was nothing from Madrid, there was from most smaller Spanish cities, Nice or Toulouse, but not from directly MAD or BCN. He ended up booking VGO-MAD-EZE as Vigo was the easiest to get to from London.
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