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  • 238 posts

    Just received an email from Barclaycard stating number of Avois due this month. Great! Then another email stating problem at their end and Avios will arrive next month instead. Not good enough. Barclaycard should address issue and send over once sorted, and I mean in a week, not a month. Unless they have a huge problem……

    11,390 posts

    @Jill – mine credited yesterday so this clearly isn’t affecting all customers. I had a lot of problems when we first got the card, but since this was sorted via a letter and phone call back in May it’s all worked fine 🤞, no idea why there seem to be so many individual glitches!

    628 posts

    Mine haven’t posted yet from my card spend either, although the 1500 from avios rewards have posted.

    340 posts

    Last month they arrived on the 3rd and or 4th….

    238 posts

    Yeah… but I got a specific email ( one hour after the email stating avios due this month ) there was a problem at their end and my avios would arrive next month instead. No problems since getting the card

    4 posts

    Sadly got the same email today. 13,000 avios. Very annoying

    31 posts

    A relief to find that it’s not just me then. I’ve got 28500 pending, which includes the 25000 bonus on £3k spend. Hoping they drop in the next 2 days or it’ll need chasing up.

    39 posts

    Has anyone had any Avios credited from Barclaycard this year yet? I understand they are normally posted on the 2nd of each month but I’ve had nothing yet.

    458 posts

    Possibly delayed by Jan 2nd being an extra bank holiday, I wouldn’t worry.

    62 posts

    My Barclaycard app says that Avios will be transferred on the second working day of the month – that should be tomorrow.

    39 posts

    Thanks both

    31 posts

    And as of 6am this morning, still not in my account for the 2nd month in a row. Yes, I know it’s still 6am but my Premier Account points are in already.

    6,668 posts

    And as of 6am this morning, still not in my account for the 2nd month in a row. Yes, I know it’s still 6am but my Premier Account points are in already.

    Today is the earliest they might turn up, but if they don’t arrive later today, the points will post in the next few days and no amount of chasing will accelerate the process. I think the latest posting date since inception was the fifth working day.

    31 posts

    And as of 6am this morning, still not in my account for the 2nd month in a row. Yes, I know it’s still 6am but my Premier Account points are in already.

    Today is the earliest they might turn up, but if they don’t arrive later today, the points will post in the next few days and no amount of chasing will accelerate the process. I think the latest posting date since inception was the fifth working day.

    Wasn’t aware of that, Thanks for the info. I’ll leave until the end of the week then.

    238 posts

    I’m keeping a close eye out. Due almost 10k from last and this month.

    274 posts

    My Avios arrived from the BC Avios Plus account this morning. If you are looking in the BA App, try refreshing your account screen / transaction screen a couple of times.

    26 posts

    I’ve received my Avios from my Barclays Premier account but not my Barclaycard (4th Jan 2023).

    31 posts

    I’ve received my Avios from my Barclays Premier account but not my Barclaycard (4th Jan 2023).

    Same.

    9 posts

    I’ve received my Avios from my Barclays Premier account but not my Barclaycard (4th Jan 2023).

    Ditto

    39 posts

    Card avios are now in for me.

    1,842 posts

    My Avios arrived from the BC Avios Plus account this morning. If you are looking in the BA App, try refreshing your account screen / transaction screen a couple of times.

    This.

    31 posts

    My Avios arrived from the BC Avios Plus account this morning. If you are looking in the BA App, try refreshing your account screen / transaction screen a couple of times.

    This.

    ….didn’t work. Is there a dedicated number to call Barclaycard on regarding this?

    356 posts

    Do they show as having left Barclay’s? Mine still shows 1100 pending at Barclay’s end, so I’m not expecting them in BAEC yet.
    Unless you need them urgently, I’d give it a couple of days.

    31 posts

    However, I did log in and out of the app. And that did work. Thanks for all the advice everybody. I’m not a patient person 🙂

    27 posts

    Myself and Partner just had an email to say our January transfer hasn’t happened

    “We’re sorry we couldn’t add your Avios to your British Airways Executive Club account this month.

    There was a delay at our end, so they’ll be added to your Executive Club account next month instead.”

    No explanation as to why this is happening.

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