Avios flight 50p cancellation. Any recent data points?

[leggyblonde]

I have a couple of CE flights that I’ll cancel if they are only 50p to do so but not £35. Has anyone done this recently and can let me know how much they were refunded?

Going through the process, when is it clear what the cost will be?

[NorthernLass]

On the final screen before you confirm the cancellation you are shown what the refund of avios and cash will be.

[Not Long Now...]

Just cancelled a pair of Avios econ returns, having paid £70 and 21000 Avios. All Avios back already and £68 ‘in the system’.

[LD27]

Cancelled 3 single CE tickets end of June and early/mid July. £24.50 (ie 50p charge) and Avios were deposited into accounts immediately.

[leggyblonde]

Thanks everyone for their help on this. I went to cancel the flights and of course now BA’s IT keeps asking me to log in to cancel even though I am logged in! Tried on both the app and desktop. Im not calling as I know I will certainly be charged the full whack…

[NorthernLass]

Have you tried on a phone? Very fiddly but sometimes you can do things when other devices are paying up!

[leggyblonde]

Hi NorthernLass, all sorted online at the 5th attempt in at 50p/person. The advice and help on this website is always so useful!

[shub]

I’ve noticed that the new CE ticket with increased fee are getting charged the usual cancellation fee and not the 50p sadly.

[Andre182]

Previously, when I canceled a Club Europe or Euro Traveller flight, I was charged only 50p per flight, which was the minimum cash element of the flight price. However, the cash element for Club Europe flights has recently increased to £12.50. As a result, when I now cancel a Club Europe flight, I’m charged £12.50 per flight instead of the previous 50p. So, to answer your question: the cancellation cost for a Club Europe flight is now £12.50 per flight, whereas it used to be 50p. However, it’s definitely not £35 per booking as advertised.

[yonasl]

Andre182 wrote:

Previously, when I canceled a Club Europe or Euro Traveller flight, I was charged only 50p per flight, which was the minimum cash element of the flight price. However, the cash element for Club Europe flights has recently increased to £12.50. As a result, when I now cancel a Club Europe flight, I’m charged £12.50 per flight instead of the previous 50p. So, to answer your question: the cancellation cost for a Club Europe flight is now £12.50 per flight, whereas it used to be 50p. However, it’s definitely not £35 per booking as advertised.

This is not correct. The price to cancel a flight is whatever you paid up to £35 (or a max of £35 out of whatever you paid).

So if you paid £1 you pay £1 to cancel
… if you paid £20 you pay £20
… if you paid £35 you pay £5
… if you paid £40 you pay £35
… if you paid £1,000 you pay £35

But some people have been paying £0.50 only which mus the some sort of bug everyone has been very happy with. SO that means that those paying £1, £10, £20, £35 … got most of their money back.

[TGLoyalty]

“ This is not correct. The price to cancel a flight is whatever you paid up to £35 (or a max of £35 out of whatever you paid).”

https://www.britishairways.com/content/executive-club/avios/spending-avios/reward-flights/booking-and-service-fees

Very clearly states the fee is £35 for getting back what you paid in Avios+cash regardless of how much cash you paid.

The website is/was working incorrectly but BA could fix it at any point.

A 50p per leg reward is no longer available for CE bookings so the minimum per leg is now £12.50 perhaps why the website is now charging more for newer bookings.

[Hanfan]

We have today cancelled our 2 October business seats for FCO-LHR-MAN on BA’s website. We paid £270 cash plus 26500 avios. BA confirmed £2 charge. Avios fully returned immediately. Waiting for the cash to be refunded to the credit card.

[NorthernLass]

I think if you booked before the price increase, you’ll still get charged the 50p where applicable.

I cancelled 4 x RFS in ET last week, the cash element for each was £17.50 and I have received all of it back minus 50p.

[StanTheMan]

Agreed, new bookings in CE are charged £12.50 to cancel each leg now.

I have 4 CE flights booked 10 days ago for next week. Final page before cancelling stated my refund would be all the Avios, but £100 less cash than I paid (£196 v £296 paid)