Avios Plus retention offers?

[kebl2555]

I’m about to hit the annual target on my Avios Plus card, after which point paying £15pm to generate 1.5 rather than 1 avios per £1 seems a waste so I’m likely to downgrade after the voucher has triggered. I keep seeing retention offers for American Express mentioned on the forum but has anyone tried to get an Avios Plus retention offer? Is it worth me trying?

[Reney]

Here is the thread for it:

https://www.headforpoints.com/forums/topic/amex-bapp-retention-offers/

[kebl2555]

Thanks. That’s Amex – I’m referring to Barclaycard.

[chelynnah]

I’d doubt there would be any retention offers for a card that’s barely 3 months old.

[jyaseen]

2 years on and I’m now wondering the same. Does anyone if Barclaycard offer a retention if thinking of leaving?

[CarpalTravel]

I have never seen anything reported. Very many years ago Barclaycard gave me a £50 credit to keep a credit card account open but I seriously doubt that they would do it these days. I had trouble enough getting them to refund me the £20 they charged for a card that didn’t arrive for over 4 weeks when I first took it out.

[NorthernLass]

I can’t imagine they would even know what you were talking about, given their general lack of knowledge about their own products, let alone have a retention policy in place!

[Tariq]

NorthernLass wrote:

I can’t imagine they would even know what you were talking about, given their general lack of knowledge about their own products, let alone have a retention policy in place!

Indeed, they seem to do their very best to dissuade customers in the first place, never mind have the remotest interest in retaining them.

[strickers]

I think you have 3 hopes, Cape of Good and Bob being the other two.

[JDB]

NorthernLass wrote:

I can’t imagine they would even know what you were talking about, given their general lack of knowledge about their own products, let alone have a retention policy in place!

Barclays is the market leader in credit cards in the UK and adopts the same ‘retention policy’ as every other provider in the UK except Amex – take it or leave it. Amex has a minute and shrinking market share in the UK.