Awaiting a BA compensation claim from December

[alexm]

Hi all,

I’m awaiting a compensation claim for a cancelled flight and then subsequently downgraded on a following one from business to economy. It’s now April and I keep just getting monthly generic emails from Ba saying we are busy and will reply eventually. Any tips on where I can turn to now or how I can escalate it?

Thank you

[Anna]

Indeed – there’s a long thread on flight cancellations under this forum heading, it’s got loads of useful information on your options and how to go about exercising them.

[baec_newbie]

You can take it to CEDR, and frankly there’s nothing to be lost by doing so at the 8 week mark after submitting your claim.

CEDR is the only thing that really seems to get BA moving, even if it’s suffering from its own delays too at the moment.