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Abandoning lifetime $10 membership and charging $49.99 going forward. Not sure it’s worth it for that
@rams If you click on the cancel button in the email, you get this message: You can still buy up to 5 years of AwardWallet Plus for $30 per year. Makes the increase a little more palatable.
Thanks @bigsi. Good tip. Gives time to think of an alternative perhaps. I don’t collect as many hotel points now anyway with lack of IHG card or Hilton card so maybe an incentive to spend what I have and move on. Airlines it’s just BA and Virgin unless I do a one off transfer to Singapore
I closed my account a few weeks ago, 2FA had made Award Wallet much more cumbersome. Having seen this it looks like I made the right decision. Slowly tweaking my own spreadsheet to keep track of things.
I just cancelled and they made no effort to offer me the $30 per year, although I used the app to cancel.
I don’t actively use enough schemes to need them at that price and as strickers points out, MFA makes them semi useless these days. They were also very slow to add new companies in Europe – their US focus was a bit limiting.
I remember about 10 years ago landing in Germany and being told about a gate change for my connection, proactive alerts about delays – back then it was amazing, now Google gives you most of that.
Had a good few years, but probably won’t miss it.
I closed my account a few weeks ago, 2FA had made Award Wallet much more cumbersome. Having seen this it looks like I made the right decision. Slowly tweaking my own spreadsheet to keep track of things.
I’m with you I’d pretty much disabled every auto update
So end of the road for me will have to create a spreadsheet next time I have a spare weekend.
Not worth it.
Most will cancel
I am with the rest of you, if they offer $30 I might consider it. It is a good place to see which accounts I have vouchers and when I need to use them by.
2FA made the updating process so painful, and half my accounts don’t update anymore especially where I am managing family accounts and the 6-digit code goes to their phone.
Not sure what made them think they are worth $49.99 per year?
It’s a massive price hike.
Like @rams , my points collecting activity across a number of schemes is currently quite low, so I barely justified it at $10 a year but it helped me keep alive some points by monitoring expiry dates (rescuing them with a quick low transfer from Membership Rewards etc)
As mentioned by others, looks like it’s a spreadsheet and Google Calendar for me from now on (and potentially making the effort to burn the higher balances that I do hold)
Or I can see if I can get away with the free version to monitor the expiry dates of my 3 least used schemes 🤔
I used to have $10 lifetime, but once 2FA etc came along, decided it wasn’t worth it. Certainly wouldn’t be paying $50 per annum for it.
I thought I’d read it wrong to begin with – it’s getting less and less useful, so upping the price to $50 seems like madness. I suppose they think they’ll keep one in five customers, but I won’t be the one.
I echo the comments already made…it’s lost much of its value with the introduction of 2FA, etc.
When I cancelled my subscription directly within the application I was not offered any incentive to remain. But when I clicked on the cancellation link in the email from AW it did offer the $30 per year incentive. The free version of AW still does the basics but I will transition to a spreadsheet too over the coming weeks.
Can anyone confirm if they cancel the paid version straight away or does it remain until it expires?
I always thought $10 was way too low, for the value it gave me.
Like others, I’ve found that fewer and fewer accounts update automatically, and often things break. I’m also amazed that it hasn’t had a visual update in all these years. It feels very old.
500% increase is wild, but to be honest I’d probably pay that if it meant investment in the product. I do get real value out of it, but it could be so much better.
Can anyone confirm if they cancel the paid version straight away or does it remain until it expires?
Cancelling effectively just cancels the renewal of your subscription so you will retain AW Plus until your expiry date.
Agree with all the above, especially with 2FA and companies not playing nice making updates really frustrating.
Does anyone have any good recommendations for a spreadsheet template? In particular one that isn’t US focused.
Thanks!How complicated can the spreadsheet get?
Columns for Name, balance, expiry date, voucher if any, Barcode or login name
Anything else is lipstick on a pig.
On self-tracking, I think the main problem is accounts that rarely get activity or have vouchers and those with expiry. For example, if you have a Nectar Amex and that is your main card, you are adding to the pot every month you don’t really need to track that. Virgin points don’t have expiry anymore, so there is no real need to track them either unless you are worried about being hacked.
For me it is the little accounts that don’t get regular activity.I also find it very nice to see vouchers (airline and hotels) all in one place and their expiry.
It’s not rocket science. New price is crazy. I’d assume someone on this forum with time on their hands could create one. Maybe open source?
To be fair to AW, it hasn’t been $10 for years. Price has been $30 for a long time. Anyone paying $10 was grandfathered on the old rate and never had their rate increased – which may now backfire on them because people see it as a massive jump.
It’s not just the prices it’s actually useless now that websites won’t allow it access past 2FA and it’s actively leading to locked accounts.
I lived with the occasional manual update on laptop for $10 but for $50 I can do the same with excel.
Not being able to deliver your USP well is a problem, the additional services they offer like telling you about new credit card offers is useless for UK customers as all the deals are US based!
If you cancel via email link, you can resubscribe for 10 USD for a further 12 months taking me to Nov 2026
As above, I’d run out of use for Award Wallet at $10. Very few sites just update now, if I want to go through manually checking everywhere then I don’t need to pay Award Wallet for it.
I won’t ever use AW again after it caused my Qatar account to be locked, requiring 2 weeks of frustrating back and forth with QR support on Ex-Twitter. It also led to my Accor account being locked. It fails on many other accounts due to 2FA.
It is not worth the risk of having your accounts locked.
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