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Forums Frequent flyer programs British Airways Executive Club BA Amex – Help us improve our services – survey

  • danimal 103 posts

    Just had a survey through asking about my experience with the BA Amex card which has lots of questions about the Tier points offer. Looks like they are gauging opinions in order to tweak it and bring it back hopefully.

    One of the questions asked if you would pay an additional card fee for status. Interesting idea.

    memesweeper 1,331 posts

    The “ideal” BA card for me would give a leg up for status or a companion voucher at £ X spend, and another bite at £ Y spend. Sometimes you want a voucher more, sometimes you want status. Enables the consumer to prioritise the benefit they really value.

    TGLoyalty 773 posts

    Agree would happily exchange my voucher for 300TP 😉

    masaccio 807 posts

    Agree would happily exchange my voucher for 300TP 😉

    As a soon-to-be retiree, I will not overly care about status so anything that offers flexibility of rewards would be good.

    danimal 103 posts

    Swapping a voucher for some sort of status would be a good move. I’m drowning in vouchers!

    Travel Strong 324 posts

    Also got this survey but didn’t open it immediately just in case it was very well targetted phishing!

    I will take a look now.

    However I’d say status (and therefore tier points) are only of high value if not flying Club anyway. If all travel is in Club, then I’d rather have a 241 voucher than TP. Otherwise it only comes down to advance seat selection… which would be nice to swag through credit card spend/status, but not a deal breaker.

    danimal 103 posts

    I also suspected phishing but the questions are clearly market research. BA should have sent it out from one of their own accounts though – will put off a lot of people responding.

    masaccio 807 posts

    FWIW, my survey was just about my Corporate Amex. The only value I get from that is that it slightly reduces the pain of Concur expenses.

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