BA estore Avios not posting from Hilton Stays

[lifelessordinary.xyz]

Back in March shortly after they reintroduced Avios back via estore Hilton were offering 6 Avios per £, this was reduced in June(ish) for Diamond members to 1 A/£. Spend about £1200 on hotels before June expecting at least 6k Avios – still nothing. Anyone else had experience of this, I remember reading somewhere on here that Hilton are notoriously bad at posting points. Since it went down to 1A/£ I switched to TCP as its the same rate and actually tracks. Cheers

[RK228]

My booking in March via eStore for a June stay didn’t initially track, so I had to file a missing-Avios claim in July a few weeks after I completed the stay. I’ve had 7800 Avios listed as pending since. In T&Cs though it says Avios will be awarded between 90-120 days after the stay, so think I’m just entering this window now and hoping they will come through any day.

[Indy500]

Same here. July stay tracked but never appeared in pending. Numerous emails and now it shows as pending. Due 5900 points so worth persevering I think.

[Andrew.]

I’ve had multiple Hilton stays declined across all the rebate and extra point platforms. I’ve got one for next April that was declined two weeks after I booked it.

[John]

I have a 5% success rate of getting paid with Hilton. If they track >50% pay, but most just don’t track.

Interestingly I note that the transactions which tracked were all with a Hilton account under the same name that the BA account is under, while when e.g. my wife was logged into BA but I used my Hilton account, these never tracked.

I do have a 100% success rate with the Hilton Amex offer though.

[lifelessordinary.xyz]

Thanks all for the data. I too have ad 100% success with the Amex offer and just missed the window for the last May 31st cut off with my June Stays unfortunately. All my March / April stays were also on same Amex in my name so will pop in a missing points claim in that case. i will update here when I get something back from BA.