Maximise your Avios, air miles and hotel points

Forums Frequent flyer programs British Airways Executive Club British Airways flight delay rights

British Airways flight delay rights

Reply
  • tilly c

    Hello my flight tomorrow from MIA-LHR BA 0206 is delayed from 1700 to 21.10 message on MMB is saying you need to check in normal time which means a 6 hour wait at Miami

    AA have a direct flight at 20.00 tomorrow , do I have the right to be put on this flight at no cost ? If so should I call U.K. or US office

    If I try to do it via MMB there is a charge of around 150pp which I don’t want to pay

    Any advise is appreciated

    SamG

    someone else posted about this flight. In my experience BA will send you an SMS with revised check in closing times – especially at a US station where it’s usually the same staff doing check in and boarding.

    It’s worth calling BA and asking about the AA flight but your rights only kick in at 5hrs

    SamG

    It’s also possible that BA will find another aircraft to operate this flight. It’s currently due to be the aircraft that has operated Miami today with a long delay.

    marks7389

    It’s also possible that BA will find another aircraft to operate this flight. It’s currently due to be the aircraft that has operated Miami today with a long delay.

    Which, as I just reported on the other thread, has now happened – G-XLEI has now been switched for G-XLEA on tomorrow’s flights so you should hopefully be fine.

    tilly c

    Thanks for the help , how do you find out all this info

    My flight otb on the 13 Jan arrived 3hr 5 min late due to crew shortage and a flight deck member being sick (so had to wait for a replacement) this was confirmed by gate staff and crew onboard , BA refused comp saying it was weather when it wasn’t , any proof I can give to strength claim

    JDB

    Thanks for the help , how do you find out all this info

    My flight otb on the 13 Jan arrived 3hr 5 min late due to crew shortage and a flight deck member being sick (so had to wait for a replacement) this was confirmed by gate staff and crew onboard , BA refused comp saying it was weather when it wasn’t , any proof I can give to strength claim

    Unfortunately you are unlikely to obtain proof. You can’t rely upon hearsay – it’s of limited of no probative value. BA is also entitled to say that weather contributed to the delay such that the effective overall delay was under 3hrs. On this sort of delay, they will fight you all the way.

    marks7389

    Thanks for the help , how do you find out all this info

    In this case flightradar24.com (or the Flight Radar app) will tell you.

    NorthernLass

    @tilly c, I was in a similar position with no proof of the reason for cancellation but I provided very detailed notes to CEDR to accompany my compensation claim about what we were told in respect of the delay and exactly when we were told it, e.g. the air con was broken so I made a record of the conversation with the cabin crew about taking off our jumpers and the captain announcing that it was 36C on board! BA folded as soon as this was put to them and we got our money.

    marks7389

    Which, as I just reported on the other thread, has now happened – G-XLEI has now been switched for G-XLEA on tomorrow’s flights so you should hopefully be fine.

    Having said that, I see the point around the general A380 ops issues recently – the on-time performance of BA207/206 alone has been shocking over the past week, with Monday’s flights cancelled.

    With only 12 aircraft I wonder if they are stretching the fleet somewhat too thinly.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.