BA website issues

[tillyedwards1]

Hi I’m trying to check award availability for Lon-hkg for the 1 May for the last 2 days and I keep getting the same message coming up about trying later … trued numerous devices and clearing history I can’t get it to work … are there issues currently

Was wanting to see if BA or CX on there direct service have 2 business seats – 1 way , can anyone get it to work please

[nectar collector]

I can see the following LHR – HK 1 May

1 business class on BA 19.35 departure
4 PE on Cathay 17.00 departure
8 PE on Cathay 18.20 departure

2 business class BA LHR to Man connecting to Cathay Man – HK 07.00 BA departure connecting to 11.10 Cathay departure

1 PE and 1 Business class LHR to KUL connecting to Malaysia KUL to HK 21.10 departure connecting to 19.50 departure in KUL on 2May

Managed to access the info by going through the check Reward Flight Availability option and then Reward Flight Finder – like you it was erroring out when trying to search directly

[tillyedwards1]

Thanks ever so much 👍

[Whisper2]

It depends on the date. I have been trying to look at LHR-HKG for Feb 2026, and it fails every time – no matter how I approach the date – either directly with a standard Avios search or through the Reward Flight Availability option – which shows 3 days in Feb 2026 have at least 1 seat.
Every time I get the error “There was a problem with your request, please try again later.”
When I try the 1st May 2025 as above – it works. I even tried for economy seats in case the CW ones were phantoms, but Economy in Feb 2026 also errors out.

[The Original Nick]

tillyedwards1 wrote:

Hi I’m trying to check award availability for Lon-hkg for the 1 May for the last 2 days and I keep getting the same message coming up about trying later … trued numerous devices and clearing history I can’t get it to work … are there issues currently

Was wanting to see if BA or CX on there direct service have 2 business seats – 1 way , can anyone get it to work please

I’ve been having the same problem for 2 days.

[sloth]

I’m getting this same issue but for any search , not just HKG…

Are other people able to search ok?

[SamG]

I believe I’m getting the error when there is no availability to be shown

[sloth]

SamG wrote:

I believe I’m getting the error when there is no availability to be shown

I assumed the same but was up at midnight last night anyway and so searched for some flights bang on midnight and still nothing…

Seems it’s not affecting everyone tho…

[Terwri]

Having the same issue myself trying to book via BA on Qatar

[LittleNick]

Terwri wrote:

Having the same issue myself trying to book via BA on Qatar

Transfer your avios to QR and book from there

[Terwri]

LittleNick wrote:

Terwri wrote:

Having the same issue myself trying to book via BA on Qatar

Transfer your avios to QR and book from there

I booked the outbound via BA.com and got offered Qatar flights and it applied my companion voucher. Will I still be able to apply the voucher by calling up BA if I do as you suggest?

[Duncan1]

Having the same issue. Flight booked with Avios to Perth with Qatar a month ago all ok.
Can’t now book return, any search in to 2026 comes up with an error.
Are BA trying to kill the 180000 Aus return flights ?

[Terwri]

LittleNick wrote:

Terwri wrote:

Having the same issue myself trying to book via BA on Qatar

Transfer your avios to QR and book from there

Ok so please ignore my post above. I now realise that I cannot use the voucher on the return Qatar leg. but also learned that I cannot use the full amount of Avios in our BA household account to book via Qatar , only my own. I could try and call Qatar to change the date already booked ( the wrong date) as I can see availability on Qatar that hasn’t reached BA’s site yet.

[Kat78]

Morning, I am currently having this issue and my husband has previously had this issue, thankfully not at the same time!