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Forums Payment cards American Express Bonvoy transfers gone?

  • georgeg 14 posts

    For the past few days I’ve been trying with zero success to transfer MR to Bonvoy. I’ve logged in for another attempt and the option no longer appears at all on the Amex website for me?!

    Can anyone corroborate this – am I being thick or is it genuinely gone?

    Guernsey Globetrotter 651 posts

    Try a search – reported on here before to have been missed out of the hotels category but still there somewhere!

    jsto 81 posts

    It’s not there for me either… despite being a “recommended option” in the app when I click through it says “can’t find page”…curious…

    DJ 104 posts

    Not there for me either. I hope it returns!

    georgeg 14 posts

    That seems fairly conclusive. Very frustrating as I have a points advance booking I need to pay for! Presumably it will come back given the size of the Amex/Marriott partnership but irritating nonetheless…

    pblondon 3 posts

    I’ve been having the same problem and need to do a transfer to make a booking.
    I’ve just spoken to Amex, they said there are known “technical problems”. The agent tried to do the transfer but couldn’t and said he will investigate further and call me back.

    boebus 1 post

    I’m also waiting for Amex/Marriott to sort this out. Very frustrating!

    Gianfranco 8 posts

    Ditto for me . Tried yesterday morning in Amex Business Gold and also on OH Platinum Business and no Bonvoy transfer showing

    Tracy 316 posts

    lol, just tried this morning and I only have hilton and Radisson available to transfer to…

    pblondon 3 posts

    This is back working now, I’ve transferred some points and they appeared in my Bonvoy account instantly.

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