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Forums Frequent flyer programs British Airways Executive Club The ‘How to book the return leg with 2-4-1 companion voucher’ thread

  • zapato1060 696 posts

    Any Saturday 1am call suggestions? Both Oz, Japan are closed weekends and as previously mentioned it seems USA shuts on the dot 1am.

    ed_fly 230 posts

    Any Saturday 1am call suggestions? Both Oz, Japan are closed weekends and as previously mentioned it seems USA shuts on the dot 1am.

    online or try and find someone on the usa line willing to stay on beyond 1am – I suspect this is probably more common that this thread indicates.

    NorthernLass 7,933 posts

    I’ve been a HFP reader for 9 (ish) years, and never known so many people trying to get to Japan!

    Michael C 677 posts

    I’ve been a HFP reader for 9 (ish) years, and never known so many people trying to get to Japan!

    we’ve just decided to pass on next year until all the HfP tizz dies down!!!

    yorkshireRich 197 posts

    I’ve been a HFP reader for 9 (ish) years, and never known so many people trying to get to Japan!

    The other night, I set my alarm and booking to Tokyo online. I wasn’t expecting anything but it did give me a glimmer of hope then when it said payment processing. A few seconds later it informed (as I expected)that it wouldn’t be able to process the transaction.

    Looking at the flight times, I’m not convinced with Ba or Jal tbh.

    I know I keep threatening it, but I really will going to Blackpool or Scarborough at this rate. Well, I’ll use my companion vouchers first.

    NorthernLass 7,933 posts

    I’m sure you can find slightly more exotic alternatives than those 😂

    yorkshireRich 197 posts

    I’m sure you can find slightly more exotic alternatives than those 😂

    to put it in context, the wife keeps moaning that’s it too far in advance to book as we don’t know our daughter who will be 20 months will be “good” for the flight, hence me trying to find half decent flight times.

    Like I say, I want hassle free, I’m beginning to think Scarborough may offer that.

    tontoro 108 posts

    Japan with a 20 month old? Don’t waste your money IMO, wait until they are old enough to interact and enjoy it (and not need naps, nappies etc)!

    yorkshireRich 197 posts

    Japan with a 20 month old? Don’t waste your money IMO, wait until they are old enough to interact and enjoy it (and not need naps, nappies etc)!

    any suggestions instead?

    I’m not ready for the all inclusive by the pool just yet, although I know at some point that will come.

    NorthernLass 7,933 posts

    Remind me, have you been on holiday with the baby yet? I always say it’s not actually a holiday, it’s looking after your child somewhere else!

    yorkshireRich 197 posts

    Remind me, have you been on holiday with the baby yet? I always say it’s not actually a holiday, it’s looking after your child somewhere else!

    haha yes 7 weeks in Aus/NZ etc.
    Got Singapore and Bali booked September.

    As a counter argument, I think I’d rather look after my child in new destinations across the globe rather than taking her to the same park in West Yorkshire that’s half been set on fire.

    RK228 212 posts

    Japan with a 20 month old? Don’t waste your money IMO, wait until they are old enough to interact and enjoy it (and not need naps, nappies etc)!

    Greatly disagree with this. We travelled all over when our son was very young. Obviously there are occasional challenges, but also great memories and fun times (e.g., started crawling in Taiwan, first steps in Malaysia, etc.).

    I don’t see any issue with travelling to Japan with a young child (if interested, obviously won’t suit everyone), as there is so much variety in things to do and great travel infrastructure (e.g., trains, bag shipping, etc.), and we’ve used the 241 voucher several times to do this.

    djdj 34 posts

    I’m constantly seeing an error “Error
    There was a problem with your request, please try again later.” when searching for flights at 1 am for newly released flights. Is this a common issue?

    MCO 72 posts

    Can I get around my question in the above post by booking a one way online and calling up to get a refund? I tried adding the return segment to same booking by calling them up.

    Further to my response above, it sounds as though BA refused you on the basis of ticket validity?? If they did it’s just someone being a bit thick, so you may need to call again. When people are booking outbound at T-355 and then adding a return to that booking at T-355 two or three weeks later, obviously that second flight will be more than 12 months after the original booking date, so it is relatively standard. That’s what I meant by some good lines of chat!

    Thank you for your help. Seems like I just had a bad agent. New agent did this for me without any issues.

    pgabriel 6 posts

    Considering it’s pretty much standard and well accepted by the BA Customer Service agents to refund 50% of Avios for a separately booked inbound if at the time of booking the outbound the inbound was not yet released, did anyone face any issues receiving the Avios refund when booking separately for different reasons (i.e. to take advantage of the lower taxes ex Brazil) when both flights were already released?

    NorthernLass 7,933 posts

    There shouldn’t be a problem with the process per se, as long as the inbound actually wasn’t available at the time. If the agent refused to do it without re-calculating the taxes, though, there wouldn’t be much you could do about it apart from HUACA.

    There have also been a couple of occasions when the CS agent didn’t know what they were doing and refused the refund, in which case, HUACA. It should be remembered, though, that this perk could be pulled at any time, and BA would be perfectly within their rights to do this.

    pgabriel 6 posts

    There shouldn’t be a problem with the process per se, as long as the inbound actually wasn’t available at the time. If the agent refused to do it without re-calculating the taxes, though, there wouldn’t be much you could do about it apart from HUACA.

    There have also been a couple of occasions when the CS agent didn’t know what they were doing and refused the refund, in which case, HUACA. It should be remembered, though, that this perk could be pulled at any time, and BA would be perfectly within their rights to do this.

    Understandable, thanks. And I assume that if both flights were already available and still book two one ways to take advantage of the low taxes, it will be very unlikely an Avios refund would be granted?

    NorthernLass 7,933 posts

    A nice agent might still do it, but obviously you’re taking a risk.

    Did you used to be in Genesis, btw 😂

    Aliks 74 posts

    I booked the outbound flight LHR-SYD with my 241, but decided to fly back with Qatar. So this leaves me with an unused 241 return flight which I can now use to book an open jaws flight back to Heathrow.

    LHR-SYD is 10000+ miles so I believe I can fly back from pretty much any destination served by BA metal.

    My question is: When does my unused 241 return voucher expire? ie by when do I have to book the flight, and by when do I have to fly the flight?

    JDB 4,516 posts

    I booked the outbound flight LHR-SYD with my 241, but decided to fly back with Qatar. So this leaves me with an unused 241 return flight which I can now use to book an open jaws flight back to Heathrow.

    LHR-SYD is 10000+ miles so I believe I can fly back from pretty much any destination served by BA metal.

    My question is: When does my unused 241 return voucher expire? ie by when do I have to book the flight, and by when do I have to fly the flight?

    The 10,000 miles LHR-SYD isn’t the only controlling factor as the surface sector distance cannot be greater than either flight, so without checking the distances precisely that probably limits you to returning from the Far East as for instance you couldn’t return from the Middle East as the distance from Sydney to the ME is greater than ME to the UK.

    In terms of voucher validity, your outbound flight must be before the expiry date, and the return must be within 12 months of that outbound flight which is determined by the ticket validity. You need to book that return sector more than 24 hours before the outbound flight and after 24 hours prior to the outbound, you won’t be able to change anything other than the date (still with the 12 month restriction). You couldn’t e.g. change the routing because that is a cancel and rebook as opposed to a revalidation of your ticket.

    oxforddoc 22 posts

    Successfully booked Singapore CW 241 for myself, wife and daughter (who will be just over 1 when we fly), for March/April 2025.

    Booked both at T-355, with USA office, and had a lovely assistant at the end of the line – clearly he was a seasoned pro at the booking. Felt really confident in the conversation, and genuinely a really positive customer service experience.

    Charged booking fee for the outbound, but not for adding the inbound (as couldn’t be done online). Called at 00.35/00.40 both times. Told I was calling a bit early, but had read about issues with being cut off on HfP. Outbound required information and was enough time to get everything planned, inbound we explored some hotels for a bit of time.

    Looking forward to the trip! Thanks to those who have offered advice and thoughts on this thread.

    pgabriel 6 posts

    A nice agent might still do it, but obviously you’re taking a risk.

    Did you used to be in Genesis, btw 😂

    Funnily enough we share the same name and almost the same birthday

    residentpe5 1 post

    Hi,

    I’ve booked an outbound flight in CW using 241 to the SIN and will need to book the inbound soon. It was 87,000 avios + fees (peak). To book the inbound, I am planning on calling the US call centre. Will the return be the same avios + fees or do I need to full amount (and then be refunded)?

    Also, which is the best US number to call please?

    Thank you in advance!

    ed_fly 230 posts

    Hi,

    I’ve booked an outbound flight in CW using 241 to the SIN and will need to book the inbound soon. It was 87,000 avios + fees (peak). To book the inbound, I am planning on calling the US call centre. Will the return be the same avios + fees or do I need to full amount (and then be refunded)?

    Also, which is the best US number to call please?

    Thank you in advance!

    All the answers are contained within this thread. Take a few minutes to read it, there are many good tips that you’ll benefit from reading, especially as you’re seeking a typically popular redemption route.

    byt411 23 posts

    I have friends who have booked MAD-TYO outbound on Iberia using their Companion Voucher and are planning to book the return on BA when the flights become available. From looking though this thread this appears to be be possible. But I have seen (particularly toward the start of this thread so a couple of years ago), that when people phoned up to add the return leg on BA to their booking the original outward leg was repriced by BA increasing the cost. Is this still an issue or can they expect to pay the avios + cash they can see on BA for the return leg?

    Piggybacking off of this – I’m looking to do MAD -> TYO -> LHR. Is this allowed with a 2-4-1 at all?

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