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  • 411 posts

    I`ve had an email claiming to be from IAG Loyalty. Are they genuine? Thanks.

    3,342 posts

    Did you check the actual email address it came from?

    IAG Loyalty is the division that runs all the IAG loyalty schemes.

    1,093 posts

    If it links you to a webpage owned by iagloyalty.com or is from that email domain, then yes. But even then the page could have been hacked and set up for phishing for your BAEC credentials. I’d be suspicious of any survey that required me to log in.

    411 posts

    Thank you! It came from support@usertesting.com and It links to https://app.usertesting.com/participants/sign_in

    I have deleted it.

    2,137 posts

    Usertesting.com is a legit company so it’s just an outsourced survey similar to the 3rd party opinion/community that Hilton uses.

    411 posts

    Ah, thanks.

    158 posts

    Gave up on this tbh. Very complicated [at least for me] which requires you to put your phone into developer mode. I did it once and after doing all the survey it crashed out. Now can’t log in as it says that my profile is incomplete. There appears to be no way of editing it so for 10 bucks? Nope. Up there with that useless BA pre-paid card debacle. BA, you should do better….

    356 posts

    Yes, I got the same, already had the app from a previous attempt, however despite the email – no surveys showing in the app except one to do from a PC (as opposed to a mobile) haven’t gotten around to trying that yet.

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