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Hi,
Just came home with BA from Miami on A380 and was extremely disappointed (the food especially was atrocious – I literally could have done the food myself). I have to do the same flight next year and was weighing if I should perhaps book Iberia. Points price are similar (though I’d be using a voucher on BA) and I don’t mind a layover in Madrid at all but I have no experience on Iberia.
Any recommendations ? Any timeline on club suite on the 380 ?
Thanks
Unequivocally yes, go iberia
Iberia will usually offer you more modern aircraft but whether older or newer, the aircraft will be clean and the service is miles more professional – they just seem to employ a totally different calibre of person vs BA. The food and wine is far superior to anything you will ever find on BA long haul. The A380 refurb, if it ever happens, isn’t really going to change the underlying bad Club World product and it’s actually worse in BA’s vast A380 Club cabin which is and will probably remain understaffed and underlooed.
It should be cheaper in cash and Avios on Iberia as long as you start your ticket in Madrid (although you can return via Madrid to the UK) to save on the APD and more. You do need to leave plenty of time for the transit in Madrid if you have bags as they won’t get checked through on separate tickets. Time wise Miami doesn’t work out as well as going to South America but it’s still a much better journey.
+1 for Iberia over BA. It’s just a shame their route network has so few options going East.
Agreed Iberia, but just to add caveats: I like Iberia’s offering over BA’s, but my experience of Iberia’s customer service and call centres when things go wrong is not good.
My personal view is that BA performs a bit better in the latter category.
Which aircraft are the older Iberia business class seats? I found them uncomfortably narrow and difficult to sleep in which is something I don’t find applies to BA’s aging yin-yang seats.
+1 for Iberia over BA. It’s just a shame their route network has so few options going East.
For passengers from the UK or other European capitals travelling east, Madrid isn’t an ideal connection point and could never support the frequencies it has travelling west, so it seems to make sense principally to leave the east to Qatar which offers a better overall service than Iberia and you additionally have JAL, also better than Iberia plus of course Finnair which is a bit mixed with notably poor food and variable service.
Thanks a lot for responses – will book Iberia !
Just a quick note on BA. I really am not usually a complainer but find it quite sad all responses favour Iberia, but given the flight I just had, I understand. Even I, who have very limited experience in business, was extremely disappointed by the flight. Kept on thinking i had wasted my avios when I don’t have a lot to begin with… hope they get their act together !!
Thanks a lot for responses – will book Iberia !
Just a quick note on BA. I really am not usually a complainer but find it quite sad all responses favour Iberia, but given the flight I just had, I understand. Even I, who have very limited experience in business, was extremely disappointed by the flight. Kept on thinking i had wasted my avios when I don’t have a lot to begin with… hope they get their act together !!
After never even thinking about flying IB, I’ve flown IB three times since the BAEC announcement and BA four, all CE and the IB equivalent.
BA: some cabins grubby even on first flight of day, onboard service inconsistent from poor to good, food disappointing, bubbly warm every time.
IB: cabins clean, onboard service consistently good, food ok. cava chilled every time.For connecting via MAD, within T4S is easy, connecting T4S to/from T4 is via train (and there can be queues at passport control and security.)
IB lounges at T4 and T4S are both good, runway views, decent food, good bars, excellent showers.
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