Brunchgate

[Greygoose]

Just sat on BA7 to Tokyo departing 09.10 Menu card says lunch is choice of starters, salmon, smoked tomato &beetroot or soup. Mains of chicken meatballs, cod or Burrata Mezzaluna. The second page says “wake up to breakfast” which as we land at 07.00, I hope relates to then! Not sure why it’s different to Robs article but hope it is!!

[Greygoose]

After snacking on a banana and cereal bar in our room at the Sofitel at 6am, I read Robs article sat in the B gate lounge, eating a second breakfast, and really not looking forward to a third!
Luckily, common sense seems to have prevailed on eastward bound long haul and we were served the choice of meals above around 2 hrs after take off.
Around an hour before landing today (5am local), the breakfast menu was served.
On the whole, the food was very good and service also from an attentive cabin crew.
We are due to fly back in mid Nov. on BA08, departing at 09.45, so it will be interesting to see the meal choice then and whether the same applies.

[Lady London]

Oliver Ranson has done a good job today, of reinforcing the nastiness of the brunch and no-dinner decisions by British Airways in his airline economics newsletter. oliver AT ransonpricing DOT com

Unfortuntely @AJA he’s done some impressive data analysis that concluded only Accountants could have done this.

I am wondering if, with blood sugar messed around by being served only junky carbohydrates, or starved to the point of delirium on all-day flights, is there a danger that an additional area of non-performance of minimally adequate service on British Airways aircraft could come under pressure?

I’m picturing a half-starved passenger to Nairobi, whose flight scheduled to depart at 09.45am won’t land until after 9.30pm, with low blood sugar accidentally knocking his inedible tray on the floor, pehaps forgetting it’s there and knocking it with its uneaten food as he struggles out from his seat past the noisy galley to the tiny loo…. Cleaning of British Airwys aircraft is already insufficient or apparently non-existent, this could make it worse as passengers faint due to malnutrition or drop their trays 🙂 .

[TGLoyalty]

I’ve read the article and its an interesting piece of conjecture as I said elsewhere the finance team might set the cost targets but it’s operations teams that decide how to deliver them or not and why they aren’t appropriate targets if they can’t deliver a satisfactory experience. I also posted the atricle BA did on the man behind the menu and he seemed quite chuffed with himself

also “starved to the point of delirium” don’t be ridiculous no one is going to starve with the meals provided you’re still getting 500-600 calories per meal.