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  • NorthernLass

    I may just be being thick here, but if you paid the tax on the domestic legs on the 241 booking, but weren’t charged this for the Barclays upgrade booking, how can the 2 amounts be identical? From your post above, you should have paid 2 x £12 extra pp for a GLA departure.

    Tim_T

    The amounts I paid per person between the 241 and BC were the same for both taxes and Avios because they are the same flights. You do not pay for the domestic leg on a 241 either (apart from differences in U.K. departure tax or airport fees).

    TerryTierPoints

    Still confused 🤣 does a domestic connection to long haul require additional Avios? Or is Cabin Upgrade Voucher same as 241 for domestic connection? Or does it depend which phone agent you get. Previously @northernlass was adamant domestics were a rip off to add.

    Tim_T

    Over 2000 miles you do not pay any extra Avios.

    You will pay a difference in taxes due to differences in the rates from individual airports. This is most likely a few pounds more than from London, unless you are travelling from Inverness where it will be significantly less due to reduced U.K. departure tax

    NorthernLass

    No avios required for the domestic connection on long haul. “Rip-off” really applies to RFS routes where you can be paying as much in avios and cash for the domestic leg as for the international, though.

    @Tim-T is saying

    a) he paid exactly the same surcharges pp on the 241 and Barclays bookings
    b) he paid departure tax on the GLA-LHR legs of his journey on the 241 booking
    c) he paid no departure tax on the GLA-LHR leg of the Barclaycard booking

    Those 3 statements can’t all be right!

    TunnocksTeaCake

    Thought I would reshare my experience back in May 2022. As NortherLass says, I have no idea if the IT has been fixed or if different CS Representatives do bookings differently. This was written in May 2022

    “Just thought I would share my experience of redeeming an upgrade voucher with a domestic connection. I managed to do this today (not possible online but had to call BA). Avios redemption was higher than I hoped / expected.

    Flights were GLA to BOS Return. I paid 52,000 Avios plus taxes for LHR to BOS leg in CW (Off Peak Premium Economy Avios for return flights) PLUS 18,500 Avios plus £1 for the GLA to LHR leg in CE (Off Peak Economy Avios for return flights with £1 RFS Fee).

    The BA Customer Service Representative certainly took some time to sort it out as I was also doing the same booking with an upgrade voucher for my other half (so two of us are travelling together with one booking reference).”

    The Outward and Return flights were booked in one single transaction with a CS Representative (so different process from Tim_T). I have now taken the flights with my other half and can confirm we had a great time!!

    Tim_T

    Please go back and read my posts, I did not pay extra departure tax for my 241 vs BC. I paid the same. Ie points a and b are correct, c is wrong

    Tim_T

    Tunnocksteacake. The CS got it wrong. You should not have been charged for the domestic leg. I have booked Avios flights from the regions and for TATL flights I have never been charged extra Avios for the domestic leg.

    You may wish to log a complaint with BA and see if you can get them back.

    Tim_T

    Probably should add “in my view and experience “😉

    Blair Waldorf Salad

    Blimey I am confused. I was charged 52,000 avios + £717 TFCs LHR-DXB on the Barclays upgrade voucher. Pricing to/from MAN was requiring a further 18,000 Avios + £1. I just went with LHR-DXB, similar to Anna I just don’t see the value in the Barclays voucher beyond a LHR long haul. I’ve since booked with Air France from MAN anyway so will be cancelling the BA Avios booking once clarity prevails re these new weird website terms about BA determining the refund amount.

    NorthernLass

    @Tim-T, you said more than once you were no charged no cash whatsoever on your GLA-LHR connection on the BC booking, so how can c be wrong? You said your confirmation email stated no avios and no cash were charged for this.

    I’m only trying to clarify this as I and others may be calling BA to try and book similar itineraries in future (not going to bother with my LAS booking as it’s not worth the aggro) and it would be very helpful to be able to point to a confirmed example where adding a domestic connection was charged at the expected rate for an award booking.

    So far we have 2 people saying they were charged 18k avios plus £1.

    NorthernLass

    @BLair Waldorf Salad – I got the weird/sinister message when I cancelled a long haul (but RFS) from ORD on October 1st, however 2 days ago 3 x £15 refunds appeared on my BAPP so it looks as though refunds are being processed, though I still don’t quite trust BA with long haul surcharges without having a clear idea of what I’ll be getting back prior to pushing the button!

    Tim_T

    NorthernLass

    I really don’t know what else I can say.

    There was no difference in the taxes I paid between the 241 booking and the BC. This is your point a

    Yes, there was slight extra tax to pay for the GLA to LHR thanks to the slightly different airport fees. This was the same for the 241 as it was for the BC. This is your point b.

    Point c is incorrect. As I’ve written above there was a slight increase in taxes. The increase wasn’t to do with a RFS cost because it wasn’t a RFS addition.

    I DID NOT pay any extra Avios for the domestic leg, either on the 241 or the BC booking. The number of Avios I was charged was those equivalent to a departure from London ie it was free in terms of Avios required, as per BA rules.

    I clearly got a CS agent that was able to do a mixed class booking as this was what was required to allow the BC voucher to work. Ie the booking was for economy domestic and PE for the TATL. The voucher gives a one class upgrade on an Avios booking, putting all legs into club. It is a single booking reference and a single E-ticket reference.

    duggie1982

    This is good to read as i have my BC voucher ready to use for Feb to go from GLA-LHR-LAX and only lets me book LHR-LAX at the minute so when i am going to book i will call them to see if they can do what Tim_T got

    NorthernLass

    What strikes me here is that the 2 posters who were told they’d need an extra 18k avios plus £1 for their domestic connection were quoted this when enquiring about a 2-sector booking, all using the BC voucher, whereas Tim_T (possibly, it’s not entirely clear what the agent did) asked for it as an add on to a long haul flight he had already booked using the voucher. It could be that BA IT allows the connection to be added for just the extra tax to a booking which already exists, but won’t allow for this to be done at the time of booking the long haul flight itself. More data required!

    @duggie1982
    , can you try your booking asap, you might be able to put us out of our misery to some degree lol?


    @Tim_T
    , I’ve never said anything about needing to pay avios on a domestic connection to a long haul flight, I’m not sure why you keep bringing it up. The RFS issue was my mistake, but it’s not germane – it’s just that the RFS fee is in fact very similar to the departure tax from MAN, hence the confusion. It doesn’t change anything here though. You’ve said both that you paid extra tax for your GLA to LHR leg, AND that you received an email saying you’d been charged no avios or cash for this, this is what I can’t reconcile here.

    TerryTierPoints

    Thanks everyone for posting your experiences, I’ve no plans to book with my Cabin Upgrade Voucher just yet. When I do I’ll almost certainly need a domestic connection. I’ll report back when I do book.

    gordog01

    Thanks so much for posting this @tim_t.
    Just what i thought should happen and according to terms and conditions is actually correct. @northernlass this just shows the correct procedure!! Never mind this RFS saver. No 18k Avios and £1 required just stand your ground for what your actually meant to pay. Well done Tim 👍

    Angelamc11

    Thanks so much for posting this @tim_t.
    Just what i thought should happen and according to terms and conditions is actually correct. @northernlass this just shows the correct procedure!! Never mind this RFS saver. No 18k Avios and £1 required just stand your ground for what your actually meant to pay. Well done Tim 👍

    If only ‘just stand your ground’ was as effective as you seem to think. If this was the case most of the threads on this forum would not exist. However, please do report back your experience on taking this tactic. Good luck!

    robkeane

    Can confirm that the upgrade voucher appears a day or 2 after you go past the required £10K threshold, it does not require the statement to be generated.

    NorthernLass

    It’s not totally clear but it’s possible that the agent Tim_T dealt with added his domestic leg to an existing booking rather than pricing up the whole journey together with the BC voucher (that looked to definitely be the case with the inbound trip). BA’s IT might treat these 2 processes differently.
    Clearly some agents have only been able to access the 18k & £1 option when pricing up these flights, there is no “procedure” as such with the BC voucher or it would have been made much more clear in the Ts and Cs!

    RonnieB

    I’ve found to add a mixed class domestic connection to a long haul rewards flight you can add a same day stop over in London, that then lets you select a different class for domestic which you wouldn’t otherwise be able to do on a single route.

    Blair Waldorf Salad

    It’s not totally clear but it’s possible that the agent Tim_T dealt with added his domestic leg to an existing booking rather than pricing up the whole journey together with the BC voucher (that looked to definitely be the case with the inbound trip). BA’s IT might treat these 2 processes differently.
    Clearly some agents have only been able to access the 18k & £1 option when pricing up these flights, there is no “procedure” as such with the BC voucher or it would have been made much more clear in the Ts and Cs!

    I’m just off the phone with BAEC to cancel 2 existing Barclays upgrade voucher bookings on account of them not really being convenient to me living in MAN.

    The agent asked why I was finding the vouchers unhelpful; as they have little experience of them and are keen to hear. I explained the website’s inability to handle short haul/long haul in one itinerary. And that short haul/short haul represents terrible value because of the max Avios pricing. “I see what you mean about them being for Londoners yes” was the reply; but no idea or awareness of a means to add on domestic connections.

    Maybe a case of HUACA but knowledge levels generally on the Barclays vouchers seem low. Until then, it’s going to be a difficult path towards using them well.

    NorthernLass

    I think they are still better than no voucher at all. Mine’s given me 60k avios worth of upgrades to LAS next year which I’m pretty happy with. The next one I may well use as a return with the other pax on a cash booking when one of us needs more TPs. As long as one of us can check all the luggage through, it won’t matter if I have to book one MAN-LHR return separately, or we might even end up driving to LHR or LGW one year and having a bit of an English road trip at either end!

    Gary

    I might have failed if there was a HfP end of year exam….

    Was looking for LHR CPH return on off peak dates in CE for 1 person. My options were

    a) 17000 avios + £50
    b) 8500 avios + £50 + BAPP “new” voucher (Was hoping to use the near expiring BAPP old voucher, but it doesn’t permit booking for 1 person unfortunately)
    c) 18500 avios + £1 + Barclays upgrade voucher
    d) £477 for a revenue ticket

    Was not keen on using the new BAPP voucher for this, so I guess b) wasn’t really an option. Somehow my mind went for option C, and then I recalled Barclays voucher is a poor deal for RFS flights. All is not lost as I am within 24 hour & worst case I can take the £1 hit to cancel/rebook. Should I have gone for another option?

    gordog01

    Just to clarify folks.
    I just redeemed my Barclays upgrade voucher on INV – LHR – MIA and was only charged the 50k avios (peak date) and nothing extra for the domestic leg. Not an issue with 2 agents over the phone as when I was about to pay with the first agent I got cut off on the phone and when I phoned back the 2nd agent gave me exactly the same price and avios.
    Anyone who has had to pay extra avios for the domestic leg has been charged wrongly as I suspected when I first wrote my comments a few weeks ago.

    @Northernlass
    you were wrong to accept them taking extra avios for your domestic leg.
    Hopefully this will clarify to others that this voucher is useful for folk outside London.
    I am calling back to add in my return legs when they become available as agreed with agent.

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