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  • Sandj 13 posts

    I’ve earnt a companion voucher this week and used it the day after getting it to book the flights I wanted. An I OK to cancel the card bearing in mind I used it to pay for the flights? In the past I’ve downgraded the card and used the free card to book the flights.

    BuildBackBetter 708 posts

    Yes, you are fine to cancel.

    JDB 4,163 posts

    I’ve earnt a companion voucher this week and used it the day after getting it to book the flights I wanted. An I OK to cancel the card bearing in mind I used it to pay for the flights? In the past I’ve downgraded the card and used the free card to book the flights.

    There is a significant difference between downgrading to the free card and cancelling altogether. In the event that you change your ticket and need to pay anything, you should pay with the BAPP, but can probably get away with the free card. Many will tell you that you can pay with any Amex and BA that will never know (which is actually incorrect) but in practice is is correct to say BA has hitherto accepted any Amex, however, it is outwith the terms and conditions of the 241 voucher and there is some tightening of rules on various fronts.

    Travel Strong 231 posts

    Yes – no problem

    Sandj 13 posts

    Thanks for all your help. I actually am downgrading rather than cancelling which I should have said.

    I used to get a companion ticket every year but cancelled the card well before covid as I was fed up with the lack of availibility in business. I am impressed with the extra availibility now with the companion ticket.

    FH2 78 posts

    I’ve earnt a companion voucher this week and used it the day after getting it to book the flights I wanted. An I OK to cancel the card bearing in mind I used it to pay for the flights? In the past I’ve downgraded the card and used the free card to book the flights.

    There is a significant difference between downgrading to the free card and cancelling altogether. In the event that you change your ticket and need to pay anything, you should pay with the BAPP, but can probably get away with the free card. Many will tell you that you can pay with any Amex and BA that will never know (which is actually incorrect) but in practice is is correct to say BA has hitherto accepted any Amex, however, it is outwith the terms and conditions of the 241 voucher and there is some tightening of rules on various fronts.

    Hi – I cannot see the requirement to use the same Amex card that was used to earn the voucher to subsequently pay taxes/charges etc in BA’s terms and conditions? Clause 17 says “The Cardmember is responsible for paying any Taxes, Fees and Charges relating to their Companion Voucher booking. Taxes, Fees and Charges apply per person. All Taxes, Fees and Charges must be paid for using an American Express Card.” https://www.britishairways.com/en-gb/executive-club/offers/terms-and-conditions/amex-companion Am I missing something?

    JDB 4,163 posts

    @FH2 – those terms have changed in the last week or so to the ones you quote above, presumably in preparation for the end of pro-rata refunds and to clarify the reality that already existed. It’s not clear what the also slightly amended para 32 now means in this context.

    ed_fly 181 posts

    @FH2 – those terms have changed in the last week or so to the ones you quote above, presumably in preparation for the end of pro-rata refunds and to clarify the reality that already existed. It’s not clear what the also slightly amended para 32 now means in this context.

    interesting. As you say that definitely seems to have been relaxed.

    Personally I don’t think para 32 could be read as to say that you need to hold the BAPP at point of travel, especially with the updated para 17.

    As you say quite possibly in relation to pro-rata refunds being cancelled.

    Scott 228 posts

    If this is an intentional change to permit any Amex card to be used then, partnered with the end of pro-rate refunds, this seems like a sensible way of reducing gaming of the system in order to be fair to everyone.

    The previous t&c, where you were expected to pay 2 or 3 annual fees to be able to use a voucher with 24 month validity was extremely unfair and would have eroded much of the value of the voucher had it been enforced.

    baVid 27 posts

    Only one week ago this exact detail of the T&Cs (use of ‘the’ instead of ‘a’/’an’) was being discussed in another thread (https://www.headforpoints.com/forums/topic/upgrade-voucher-bapp-cancellation/). Big coincidence that it was updated. FWIW, as I stated in that thread, I don’t think the previous terms were requiring the cardholder to maintain the paid-for card anyway. Para 32 hasn’t been amended.

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