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Forums Frequent flyer programs The British Airways Club Can’t check in online

  • 323 posts

    I have a flight tomorrow evening, just tried checking in and it says ‘We’re sorry, you can’t check-in online. Please check-in at the airport to collect your boarding pass.’

    I definitely have an issued ticket (I’ve had a problem in the past where somehow a ticket wasn’t issued for a European flight on BA despite it looking entirely normal on the app, PLUS a recent issue where I allegedly didn’t board my outbound flight so my inbound was cancelled. So I really don’t trust BA or Oneworld systems). I also used my RJ number to select the seats for me and the other passenger, these still show in manage my booking. However, I noticed when going through the check in process it says no seats allocated and when I try to select some, it doesn’t work after confirming.

    Manage my booking still shows the seats we chose months ago. I guess this is just an IT issue and not worth worrying about?

    11,754 posts

    Probably! I have had this many times, twice it was because one of us was SSSS en route to the USA, but the other times BA had no idea why it was. I would just make sure you get to the airport in plenty of time, just in case.

    323 posts

    Probably! I have had this many times, twice it was because one of us was SSSS en route to the USA, but the other times BA had no idea why it was. I would just make sure you get to the airport in plenty of time, just in case.

    Fingers crossed all is ok! I don’t fancy being downgraded, especially on an overnight flight.

    38 posts

    Yes, this is infuriating isn’t it. Same thing just happened to my wife, and I spent much of the day worrying it was because she had been downgraded. But in the end it was just (yet) another BA technical glitch.

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