Maximise your Avios, air miles and hotel points

Forums Payment cards Barclaycard Avios Can’t upgrade from Barclaycard Avios to Avios Plus

  • willgo 1 post

    I recently (last 2 weeks) took out the Barclaycard Avios card and need to upgrade to the Avios Plus to take advantage of the deal… but there’s no option to upgrade on the app. I spoke to Barclays and they said it may be to do with having changed my PIN a few days ago. Any ideas?

    Gary_Dexter 133 posts

    The app chat are useless.

    Phone the dedicated Avios Plus number (even though you have the standard Avios card) and speak to someone in the UK team who are far more knowledgeable and helpful.

    Carlos 758 posts

    The upgrade function is entirely random, you cannot request it to appear from any customer service rep

    aq.1988 491 posts

    Its the same way if you were looking to downgrade from the Plus to the free card. You just have to hope the option to change card is there in the app, as it seems like you can’t manually change card by calling up.

    I recall it took a few months before the option to downgrade card appeared in my app, but just as I was about to do it, the 100k offer came up, so now will keep it until February at least, when I should trigger the 100k avios.

  • You must be logged in to reply to this topic.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.