Combine my Avios

[Molly]

I’m having problems with combine my avios? I have a avios.com account and and a Iberia account which comply with the criteria but can’t log into my BA account without an error.

I’m trying to move avios from my BA account to Iberia

BA Account – “Combine my Avios is not available at the moment. Please try again later”
Iberia – “Sorry, the details of your accounts do not match, please contact us”
Avios.com – “Please log in again if you want to combine Avios” / “Sorry, the details of your accounts do not match, please contact us.”

Not sure what other options are available? Has anyone had a recent success moving avios to Iberia from BA?

[Richie]

If all your accounts don’t have the same email address registered, CMA doesn’t seem to work.

[Molly]

Richie wrote:

If all your accounts don’t have the same email address registered, CMA doesn’t seem to work.

Thanks now working – different emails was the problem

[meta]

If everything is the same then bear in mind Iberia and BA are periodically blocking large transfers. I had issues a few weeks back where it didn’t let me transfer more than 10k Avios as I have already transferred over 100k a week prior. I tried from my partner’s IB/BA account straight after that, same computer, same browser and it worked.