Forums › Hotel loyalty schemes › Hilton Honors › Confirmation of one-stay status retention
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I have “Tier Last Call 2023 Promotion – Fast Track to Silver” in my Active Offers and have had so for a while since receiving an invitation email. I stayed at a DoubleTree on Sunday night. Yesterday I checked the app and got told I would revert to Member on 1st April. However, the stay had not posted. Today the stay has posted but there is no notification of retention. Should I be worried? How long does it take to post? Could it be an issue that the stay was awarded double points (2023 Double Up & Explore)?
Log in on a website and you should get a popup telling you it has been retained. At least I did yesterday after my stay on Saturday. Nothing shows in the app
This was not the case earlier today (perhaps because I went directly to the Offers) but now is on the main account page. Thanks!
Urgh…..just been onto Hilton about this and they told me I needed 3 stays to keep my Diamond. I only did one mattress run last weekend for £64 and now there’s not enough nights in the month to get 3 stays in….I was convinced I only needed one stay but my error means now I’m heading to Silver on 1st April 😔
The only silver lining is that I’ve still got the Barclaycard Hilton visa so getting £10k spent on that will bring me gold and free breakfast.
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