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Forums Frequent flyer programs British Airways Executive Club The BA Holidays ‘Double Tier Points’ promotion thread

  • SarahB 8 posts

    2 months after taking 2 x double tier promo flights/hotel/car hire, they are not showing up on my statement. Anyone else still waiting or have they been added in reasonable time?
    Thanks

    • This topic was modified 54 years, 11 months ago by .
    Ibblybibbly 31 posts

    I flew back from DXB a month ago, my bonus TP for the outbound was credited fairly quickly, but the ones for the inbound are yet to show. A friend who flew at a similar time has yet to receive any bonus TP.

    tiriavpo 337 posts

    I emailed exec-club.socialmedia@ba.com after a month and they were posted with 48 hours, but that was before the recent BA ‘upgrade’. Recent reports are that it is taking a lot longer and requiring repeated prompting.

    Colski 4 posts

    Same problem- taking longer than the month stated. Even after emailing them, and raising an incident number

    masaccio 932 posts

    Is it any BA Holiday between 24 August 2021 and 31 March 2022 or did it need to have been booked in a specific period too? About to take a BA holiday trip that we booked ages ago

    Ibblybibbly 31 posts

    Yes, as long as it is for at least 5 nights. Might have to include a Saturday as well.

    tiriavpo 337 posts

    It does include previously booked holidays but there are some strict Ts&Cs – see here:https://www.britishairways.com/en-gb/executive-club/offers/holidays-double-tier-points

    Main ones – for bookings made prior to 24 Aug it had to be for min 2 pax, has to be min 5 nights with hotel or car for the entire duration and, most importantly, it had to be booked as a holiday. So all together in one transaction, no adding hotel or car later.

    masaccio 932 posts

    Ah bugger – min 5 nights. Oh well.

    cannonc 4 posts

    I am also struggling to get the double tier points credited

    SarahB 8 posts

    I have emailed again today. Makes me feel better that I am not alone!!

    ChrisD 11 posts

    Still waiting to see my additional tier points post from a 7-night BA holiday for 2 people returning on 30 September. And another where we returned on 13 November.

    cup_of_darkoness 11 posts

    I am still waiting and now it’s been 8 weeks since the return flight, for my partner and me. What frightens me the most is that I have another 2 trips where I’m expecting double tier points, as this year I was aiming for Gold and planned accordingly. All the trips were booked according to T&Cs, if only BA would stick to their “points will be awarded within 4 weeks” timeline.

    h24821807 64 posts

    Hi cup_of_darkoness,

    The points are awarded back to the date that the flight was taken. In my case, my collection year ends on the 8th Nov, and I had a holiday just the week before that. So, the extra points were backdated, and I have managed to get my silver even though the points were awarded after the end of the collection year.

    Nogbad 6 posts

    I too am waiting. Holiday was Nov. BA email says they will allocate the points “when they can”

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