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Just got this …
My name is Ole Orvér, and I am Finnair’s Chief Commercial Officer. I’m writing to tell you about changes we are making to our ticket types, baggage allowances, and some Finnair Plus benefits as of 1 June 2023.
We are pleased that travel has steadily picked up after the pandemic, and we are expecting a busy summer season ahead. I hope you find our summer offering – some 90 destinations – attractive.
At the same time, we are experiencing the familiar issues of excess baggage onboard our flights, impacting punctuality and travel comfort, and we are getting regular feedback on this from our customers and personnel. Therefore, we are making changes to our ticket types and baggage allowances and will also enhance the monitoring of carry-on baggage at airports. The target is smoother boardings, on-time departures, and travel comfort onboard our flights for everyone now that the peak summer season is about to start.
We will introduce these changes on 1 June:
The Superlight ticket replaces Economy Light on journeys within Europe. This applies to new tickets purchased as of 1 June. The Superlight ticket includes one small bag (40x30x15cm) that is placed under the seat, but nothing extra. Any purchases made at the airport are counted in the allowance, so they must also fit into the small bag. You can purchase a bigger carry-on bag (55x40x23cm) as a travel extra. Finnair Plus Silver, Gold, Platinum, and Platinum Lumo members have this bigger carry-on bag as a tier benefit when travelling with the Superlight ticket. The Light ticket – with a small bag and a carry-on bag included – continues to be available for long-haul journeys as well as for Business Class on European flights. Our Classic ticket type is the right choice for you when you travel with both checked and carry-on baggage.
The baggage allowance for Business Class travellers for both European and long-haul flights will decrease. The Business Light ticket includes one small bag (40x30x15cm) and one carry-on bag (55x40x23cm), while Business Classic and Flex tickets include one checked bag in addition to the carry-on allowance.
All special baggage, such as golf bags, skis, or heavy bags, are to be purchased as travel extras. This means that you can have only standard-size and -weight bags as part of your baggage allowance.
In connection with the overall baggage allowance changes, there will be some adjustments to the baggage-related Finnair Plus tier benefits. Sports equipment is no longer available as a tier benefit for Finnair Plus Gold members, and heavy and oversized bags are not included in Platinum and Platinum Lumo members’ tier benefits. Finnair Plus Silver members no longer have an extra checked bag as a tier benefit, but it will be available for purchase with a 50% discount.
If you bought your ticket by 31 May 2023, you will travel with your original ticket type and the services included in it.
Those of us who have had equipment changes from BA to Finnair this summer – it’s still a BA flight with BA crew and BA conditions, right?!
Those of us who have had equipment changes from BA to Finnair this summer – it’s still a BA flight with BA crew, right?!
It still counts as a BA flight with BA policies but on an AY plane with AY crew (Much like when IB operated some BA flights last year)
The baggage allowance for Business Class travellers for both European and long-haul flights will decrease. The Business Light ticket includes one small bag (40x30x15cm) and one carry-on bag (55x40x23cm), while Business Classic and Flex tickets include one checked bag in addition to the carry-on allowance.
This just feels entirely unnecessary…!
Thanks – presumably they will be aware of BA hand luggage allowance?
Since on boarding it will be BA gate agents they will apply the BA policy.
For example when IB operated a BER – LGW I was on last year I still checked in at BA desks and it was BA (contracted) staff at the gate. The onboard IB said nothing about bags – other than the usual large in the overhead locker small under the seat.
Thanks again! I recently purchased a lovely cream and caramel-hued wheely case of the exact maximum dimensions permitted by BA – and also by easyJet, though this is a rather recent change of policy on EZ’s part. On our return from GIB last month I was getting quite hostile looks from other EZ pax and some mutterings directed at my lovely bag (which I have to admit looked ginormous) – clearly not everyone thinks to check hand luggage sizes! Which is to their detriment, as I murmured to my OH as I slipped into 1F for the flight back to MAN.
At the same time, we are experiencing the familiar issues of excess baggage onboard our flights, impacting punctuality and travel comfort
so how does reducing the baggage allowance alleviate the excess baggage problem ??
IMHO there will be more excess baggage but of course more money for them !40x30x15cm
Could they at least standardise the size of bag that can go under the seat between the airlines?
Ryanair is 40x20x25cm, Easyjet 45x36x20cm, there’s bound to be many more variations.
At the same time, we are experiencing the familiar issues of excess baggage onboard our flights, impacting punctuality and travel comfort
so how does reducing the baggage allowance alleviate the excess baggage problem ??
IMHO there will be more excess baggage but of course more money for them !Charging will impact the amount of baggage brought on board; I doubt they will collect that much from the charges. Anything that reduces the amount of hand luggage people attempt to travel with that clogs up security and slows down boarding is to be applauded.
It’s the people who can’t adhere to the regulations, such as putting all their liquids in ziplock bags, who clog up security, not people with 2 pieces of hand luggage. As regards boarding, it should be a matter of seconds to sling one bag into the overhead and the other one under the seat if you’re reasonably able-bodied.
The baggage allowance for Business Class travellers for both European and long-haul flights will decrease. The Business Light ticket includes one small bag (40x30x15cm) and one carry-on bag (55x40x23cm), while Business Classic and Flex tickets include one checked bag in addition to the carry-on allowance.
This just feels entirely unnecessary…!
This really is quite unorthodox. A business class fare that includes no checked luggage allowance at all.
Thanks again! I recently purchased a lovely cream and caramel-hued wheely case of the exact maximum dimensions permitted by BA – and also by easyJet, though this is a rather recent change of policy on EZ’s part. On our return from GIB last month I was getting quite hostile looks from other EZ pax and some mutterings directed at my lovely bag (which I have to admit looked ginormous) – clearly not everyone thinks to check hand luggage sizes! Which is to their detriment, as I murmured to my OH as I slipped into 1F for the flight back to MAN.
Link to this new case? Sounds like a Delsey colour-wise but they tend to size to suit AF.
Thanks – presumably they will be aware of BA hand luggage allowance?
You check-in at BA counters, not Finnair.
Edit: Sorry just seen that it has been answered.
It’s not as fancy as people on here tend to go for but it is the exact dimensions (56x45x25) which not every brand makes.
Am I reading this correctly, the worst thing is that OW status pax (presumably the same as AY status pax) have only bigger carry-on allowance on superlight on short-haul and on Business light tickets no extra baggge allowance on any of the ticket types?
It’s not as fancy as people on here tend to go for but it is the exact dimensions (56x45x25) which not every brand makes.
Very smart looking; quite the Riviera lady. 2 wheels is a dealbreaker for me, even if it is the perfect dimensions though. I have had a Samsonite cheap basic underseater for about 5 years that is 2-wheels only and it pulls the arm off me dragging it rather than pushing it. I do put a backpack on the pull-up handle too I should add.
@BWS – I just noticed the wheels, that is odd as mine has 4! Possibly a slightly different model.
*Just checked my original order which is –
Flight Knight Lightweight 4 Wheel ABS Hard Case Suitcases Cabin Carry On Hand Luggage Approved for Airlines Including British Airways & Maximum Size for easyJet Large Cabin Bag 56x45x25cm – £59.99
But it doesn’t seem to be available on Amazon any more.
Lol I am a Riviera lady in my own mind!
Ryanair is on the case: https://twitter.com/ryanair/status/1658510559648546820?s=46&t=1H66bk-sEf5z2gBobVZ-aQ
Simple answer is for the EU to bring in a regulation that airlines can’t charge exorbitant prices for checked luggage.
@BWS – I just noticed the wheels, that is odd as mine has 4! Possibly a slightly different model.
*Just checked my original order which is –
Flight Knight Lightweight 4 Wheel ABS Hard Case Suitcases Cabin Carry On Hand Luggage Approved for Airlines Including British Airways & Maximum Size for easyJet Large Cabin Bag 56x45x25cm – £59.99
But it doesn’t seem to be available on Amazon any more.
Lol I am a Riviera lady in my own mind!
I’ll have my eye open for your type in a couple of weeks in Cannes & Nice, @NorthernLass !!
Lovely – we are going nowhere at half term, apart from a night in the Lakes before Mr & Mrs Smith leaves IHG! School very inconveniently scheduled all the Year 12 exams for the following week 😔. Report back so I can enjoy vicariously.
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