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Earlier today, BA cancelled my flight from LHR to AMS tomorrow. What rights do I have? I can rebook on any AMS flight I choose, which seems fair. Am I entitled to anything else?
Potentially you are entitled to compensation for the cancellation depending on whether BA wriggles out of it claiming extraordinary circumstances.
BA will refund yiu the cost of a hotel and meals (no alcohol) as well ahould one be required.
You need to look at other BA options before booking an alternative at your own expense. I would have thought BA flies several times per day to AMS – have you checked in MMB to see if you can change to another flight? Unless you can show that you specifically needed to take the original flight (e.g. to get to a business meeting), you might struggle to get reimbursed for booking with another airline. It’s not as cut and dried as being entitled to book any flight you choose.
Northern Lass I think the OP meant rebook any BA flight not any airlines flight!
Oh yes, maybe! But a few people have posted in recent months under the impression that they will have no issues if they just book themselves onto another carrier, having liberally interpreted all the advice on here about cancellations.
I suspect they’re going to plane the French ATC strike so wouldn’t expect compensation, just pick another suitable flight from what they’re offering. If they aren’t offering something on the same day (which is what the CAA deems as reasonable) try calling and asking for KLM
The flight to Amsterdam does not touch French airspace, so I would challenge this via MCOL. Also the French ATC strike ended at 6am today.
Between the 3 London airports there are such a variety of BA flights to Amsterdam that the difference in arrival time vs your cancelled flight may be as little as 5 minutes. Assuming you can book onto something that works for you, I’d just do that and get on with life, but others may hold a different view.
Yes, but OP is still entitled to 250 euros compensation or 125 euros depending on rebooked flight times.
It would depend how inconvenienced you had been in your particular circumstances but yes EU261 and UK equivalent do give you the right to pick another travel date convenient to you without having to justify it.
However if you do take the option to pick another date then Ansterdam is about the worst route you could pick if you were hoping to get amy hotel nights or even much in the way of extra meals reimbursed. As even to the exact same airport there are enough flights sane day unless you were on the last flight, to get you back. So choice of another date by you would be highly unlikely to be eligible for you saying accommodation was essential due to fault of the cancellation.
That being said, if you’d booked back to Heathrow or Gatwick or City then in your particular circs I don’t view a flight back to a diffent one of tbose as
necessarily suitable. After decades living in London, it can take far too much time stress, risk of poor transport performance to recover the rest of your journey back to the airport you booked if forced to lsnd at one of the others. To say nothing of petsonal mobility or fitness, lots of cumbersome luggage or the elderly or very young in the party, if public transport is considered.So personally I concur with SSq and others – if you can’t get back from Amsterdam on the same day and you’re not on the last flight then you or the airline that cancelled you is really not trying and had better have a good excuse.
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