-
Hi,
So its been a full week since I bought some new sunglasses in store at Harvey Nichols, Im in my 11th month of Platinum membership and I used my first £50 credit towards a dinner at the OXO tower. This one I remember came out almost instantly. This was the case for the 4 times ive used dining credit too. Always very quick.
Im still waiting on this Harvey Nichols credit to enter my account which I find unusual. I did speak with the chat in the app but they just copied in some stuff from the T&C’s about it most of the time arriving in 5 days but can take up to 150 days. (Which I dont really understand why it would take that long)
I will probably be keeping the card for another year when it rolls over but what if I dont fancy it and im still waiting for my 150 days to be up?
Has anyone ever had experience of credits taking weeks and weeks to arrive?
I did an online order on the 25th and it came through yesterday, I wouldn’t worry, I’m sure it will come through in a few days. I rarely seem to get the emails confirming the credits anymore, before I used to get them as soon as I made a purchase, now it can be a few days if at all.
If you were to go ahead and cancel anyway, might the credit arrive and put you in credit which you could then get refunded? anyone know?
- You must be logged in to reply to this topic.
Popular articles this week:
