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I was just on chat with amex customer service and asked whether the HN will be renewed after the 30 of june and she responded very unambiguously “Yes it will be renewed from 1st July 2025”, which is not what i had previously heard.
I asked if she was absolutely sure and she said “Yes, I am sure. The end date it is showing will be changed on 1st July”
Not the first time customer service is ‘absolutely sure’ and confidently incorrect but has anybody been told the same?I asked about this last week and I got a very different answer to you.
I was just told that they haven’t had any communication as to what will be happening to the HN offer in the second half of the year.
I was told a few weeks ago on chat that it would be renewed but haven’t seen anything official.
Complete nonsense.
I did a bit of consultancy for HN last year and they told me (perhaps before they even told Amex) that the deal was being scrapped for Plats albeit kept for Centurions.
Unless there has been a total change of heart, it’s gone.
I was also very confidently told that the offer would renew on 1 July this week on chat with amex – I would hope they aren’t giving out incorrect information but maybe that is too much to ask.
On Centurion the HN offer is showing as running until 31/12/2025.
The Clos 19 offer ended at short notice (and now Clos 19 is no longer operating), it was replaced by an equivalent offer with Berry Bros. & Rudd, much more useful imo, but that’s only until the end of this month.
It will be interesting to see what, if anything, replaces the BBR offer, and what will happen for 2026.
Centurion have sent out more (worthwhile) freebies in the last few months than I’ve ever seen before, perhaps a sign they know they need to try harder.
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