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Forums Frequent flyer programs British Airways Executive Club HELP – cancelling BA redemption booking within 24 hours?

  • bungalow 178 posts

    I’ve had a mental block here someone help me please.
    I made an avios booking yesterday with an old BA Companion 2for1 voucher, but plans have suddenly changed and I need to cancel.
    Am I right in thinking that if I cancel within 24hrs I get everything back? Avios, Voucher, and Cash?!

    Gary 293 posts

    Yes

    bungalow 178 posts

    Thank you for the confirmation, total mental block there, when you actually know but then doubt yourself!

    Thanks again

    NorthernLass 7,531 posts

    Just be aware that the old vouchers are not always being refunded immediately – or at all! I did this a few months ago and chased up BA for weeks trying to get the 241 back. I eventually gave up on them and appealed to the very helpful FT user who sorted it out – I would only use this as a last resort though.

    bungalow 178 posts

    Cancelled my booking which confirmed all of the above refunded. Logged back into my account 10 minutes later to search for a different itinerary, and to my delight, the voucher had already been re-posted!

    NorthernLass 7,531 posts

    I suspect that my voucher not reappearing might have been connected to it having been refunded from the voucher BA was offering last year extending everything to Sep 23. The original 241 would have expired so it may have been that that was why the system didn’t recognize that it should have gone back into my account – just a guess though!

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